My iphone 6 is bent!!!

Question

Level 1

8 points

My iphone 6 is bent!!!

My Iphone 6 is bent and I have no idea how it comes! I had also the iphone 4,4s,5,5s and I never had this problem. But I read that many people have the same problem with the Iphone 6 and 6s! I have still warranty but apple store do not want to replace it or to fix it! So I'm really disappointed! If I pay for something expensive I would like a solution for this kind problems! They told me also that my iphone becomes bent, because I hold it in my pocket, so were have I to put my Iphone? This is not an answer at least not enough for me!

I'm sorry for my English I hope you will understand me.

With regards Miro

iPhone 6

Posted on Nov 4, 2015 6:09 PM

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Answer 1

miro87 Author

Level 1

8 points

Nov 5, 2015 2:18 AM in response to KiltedTim

Yeah yeah, right 'metal does not bend' , you better watch and listen to other people who has the same problem! And why or how should I bend it? Your answer is not correct. So if you put it in your pocket and it's bent ,is it still my fault? You better think before you write. 'Metal does not bend' if the metal is from low quality and so thin is this possible my dear!

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Answer 2

KiltedTim

Level 10

224,760 points

Nov 5, 2015 4:04 AM in response to miro87

You seemed to have missed the qualifier in that statement. The word "spontaneously".

And yes, if you put it in your pocket and it bends, it is your fault.

Consumer Reports did extensive testing when people started complaining about bending. They proved that it takes an extreme amount of force to do that. you abused it. Take responsibility for your own actions.

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Answer 3

Nov 5, 2015 7:57 AM in response to miro87

This has been a well known issue of the 6 and 6 plus and has been well known since they came out. This news was even on the news and its basically because of the metal the phone is made out of. Apple recommends getting a case like an otter box or such that prevents it from bending. I've had my iPhone for going on 2 years and it has not bent any due to always having it in some sort of case. So yes having it in your pocket all the time will make it bend over time. Long as your phone is not popping out the screen the bending should not bother you that much. But hey all else fails you can try to bend it back, but you might break it.

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Answer 4

Nov 5, 2015 9:36 AM in response to anna_marie0408

anna_marie0408 wrote:

This has been a well known issue of the 6 and 6 plus and has been well known since they came out. This news was even on the news and its basically because of the metal the phone is made out of.

No, it has been a well known, over-hyped, misreported issue. As Tim mentioned, Consumer Reports did extensive testing and reported that it requires a great deal of force, beyond normal use, to bend an iPhone.

Just because something has been reported a lot doesn't make it true.

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Answer 5

Rudegar

Level 10

180,132 points

Nov 5, 2015 7:27 AM in response to miro87

you can use the feedback channel to complain

http://www.apple.com/feedback/iphone.html

we are just users like you this is not an write to apple forum

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Answer 6

KiltedTim

Level 10

224,760 points

Nov 4, 2015 6:18 PM in response to miro87

Abuse isn't covered by the warranty. Metal does NOT bend spontaneously. You bent it. Your car will bend if you drive it into a tree, too. Take responsibility for your own actions.

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Answer 7

Philly_Phan

Level 7

20,737 points

Nov 5, 2015 11:31 AM in response to anna_marie0408

anna_marie0408 wrote:

This has been a well known issue of the 6 and 6 plus and has been well known since they came out.

Baloney!

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Answer 8

aablair

Level 1

0 points

Nov 5, 2015 11:58 AM in response to Philly_Phan

This is not an issue. It is an example of improper care of the device. It is an aluminum housing.

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