Q: I have an old iPod touch. version 1.1.3. iTunes says it will not connect because "an invalid response was received from iPod." Is there a solution?

Hello vencill,

Thanks for using Apple Support Communities.

I see you're getting an error when you connect your iPod touch to your computer that says "invalid response."  In order to help resolve this issue, please follow through the steps below.

Check your USB connections

Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014. You might also see a message that includes "invalid response."

If the USB connection between your device and computer is interrupted, you might not be able to update or restore.

To narrow down the issue, try different equipment:

• Use the USB cable that came with your device, or a different Apple USB cable. 
• Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
• Try a different computer.
• Solve other issues with the USB connection, then with your security software.

If you still see the error message, check for hardware issues.

Check for hardware issues

Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.

Your device or computer might have a hardware issue that stops the update or restore from completing.

1. Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
3. Make sure that your security software and settings are allowing communication between your device and update servers.
4. If you still see the error message when you update or restore, contact Apple support.

Get help with iOS update and restore errors

Take care.