allii00124

Level 1 (0 points)

Q: When I log in to App Store says : Connot connect to iTunes Store

HI , when I put my Apple ID and password in app store and press log in says : Connot connect to iTunes Store .. Anyone can solve

iPad 2, iOS 9.1

Posted on Nov 4, 2015 7:12 PM

I have this question too

Q: When I log in to App Store says : Connot connect to iTunes Store

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Helpful answers

by alex_h1,

alex_h1 Nov 6, 2015 7:19 AM in response to allii00124
Community Specialists

Nov 6, 2015 7:19 AM in response to allii00124

Hello allii00124,
Thanks for using Apple Support Communities.

I see that the device you're using is unable to connect to the iTunes Store. To troubleshoot this issue please follow the appropriate steps in the link below.

If you can’t connect to the iTunes Store

Have a good one.
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by Red_wane,

Red_wane Nov 7, 2015 4:38 AM in response to allii00124
Level 1 (0 points)

Nov 7, 2015 4:38 AM in response to allii00124

Hello Alii00124, I would say internet connexion most of the time, but the link proposed by Alex_h1 is very complete, you should found the solution on it.

Regards,
R.
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