HT203031: Where do I find my Case or Repair ID?
Learn about Where do I find my Case or Repair ID?
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Helpful answers
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Nov 5, 2015 1:30 AM in response to conceptual 090by Terence Devlin,★HelpfulYou'll need to provide some more information. Where are these files? Are they managed by an app like iPhoto? Something else? Are they in a separate user account? Can you explain the set up you have that causes the issue?
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Nov 5, 2015 4:29 AM in response to Terence Devlinby conceptual 090,Thank you Terence, I am afraid I am not technical in any way, however I have managed to open up iCloud from another device and shared it across both of them.
Thank you for taking the time to answer it is the first time I have been on apple support.
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Nov 5, 2015 6:10 AM in response to conceptual 090by Terence Devlin,Glad it worked out for you. Sorry for your loss.