Ducks71

Q: "you must change your password within 60 minutes". Has anyone else had this pop up on their iPad?

I Went to use my iPad and this message popped up on my scree. Stupidly I followed the prompts, but immediately felt unsure about it. So I went into my settings and changed it again. Has anyone ever had this before?

iPad mini Wi-Fi, iOS 9.1, Beta version

Posted on Nov 5, 2015 10:21 AM

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Q: "you must change your password within 60 minutes". Has anyone else had this pop up on their iPad?

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  • Helpful answers

  • by ShagCA,Helpful

    ShagCA ShagCA Nov 6, 2015 12:40 AM in response to Ducks71
    Level 4 (2,084 points)
    iPad
    Nov 6, 2015 12:40 AM in response to Ducks71

    Was it a Safari pop-up or iOS system pop-up? Is your mail app setup for Exchange server? I've seen users asking about this pop-up and it's usually related to Exchange mail (policy). Whatever it is, you did the right thing by going into Settings and changing the password once more.

  • by Ralph9430,Solvedanswer

    Ralph9430 Ralph9430 Nov 6, 2015 12:32 AM in response to Ducks71
    Level 6 (18,183 points)
    Nov 6, 2015 12:32 AM in response to Ducks71

    Apple does not send warning like this. It is a scam or phishing attempt to get personal info from you. Even though you changed your Password (very quickly, I hope) you should watch your accounts for unusual or fraudulent activity.

  • by Briansyddall,

    Briansyddall Briansyddall Nov 5, 2015 12:49 PM in response to Ralph9430
    Level 6 (8,596 points)
    Apple Watch
    Nov 5, 2015 12:49 PM in response to Ralph9430

    Hi

    Ralph

    I changed my PASSCODE after a message 3 months ago after request

    To one with letters& numbers had no problems .

    Cheers

    Brian

  • by Ducks71,

    Ducks71 Ducks71 Nov 6, 2015 12:35 AM in response to ShagCA
    Level 1 (0 points)
    Nov 6, 2015 12:35 AM in response to ShagCA

    HI

    this was an iOS pop up as I was only on my home screen and had not gone into Safari or any app. This is my personal iPad, so not connected to any exchange servers.

  • by Ducks71,

    Ducks71 Ducks71 Nov 6, 2015 12:39 AM in response to Ralph9430
    Level 1 (0 points)
    Nov 6, 2015 12:39 AM in response to Ralph9430

    Thanks Ralph

    i have always believed that apple security were not at risk to any of these time of problems. But something in the back of my mind said it wasn't right as soon as I did it. So I did change it again immediately fortunately. But I will do as you suggested and keep an eye out for unusual activity.

     

    thanks again.

  • by seventy one,

    seventy one seventy one Nov 6, 2015 12:41 AM in response to Briansyddall
    Level 6 (15,140 points)
    Peripherals
    Nov 6, 2015 12:41 AM in response to Briansyddall

    Yes, but was it as a result of a request as described?   This kind of instruction does not pop up out of the blue, and it should contain your name.   Unfortunately, Ducks71 has not included all the details of the pop up so we don't know for sure if they are reporting all or part of the instruction.

  • by ShagCA,

    ShagCA ShagCA Nov 6, 2015 11:01 AM in response to Ducks71
    Level 4 (2,084 points)
    iPad
    Nov 6, 2015 11:01 AM in response to Ducks71

    Ducks71 wrote:

     

    HI

    this was an iOS pop up as I was only on my home screen and had not gone into Safari or any app. This is my personal iPad, so not connected to any exchange servers.

    I'm quite confident that it is legitimate iOS notification. If you have one of those email account provided by Microsoft, it's very likely it is hosted on Exchange servers.

  • by ShagCA,

    ShagCA ShagCA Nov 6, 2015 10:59 AM in response to Ducks71
    Level 4 (2,084 points)
    iPad
    Nov 6, 2015 10:59 AM in response to Ducks71

    Ducks71 wrote:

     

    Thanks Ralph

    i have always believed that apple security were not at risk to any of these time of problems

     

    Your belief is incorrect. Apple devices aren't immune to scam delivered through Safari pop-up (or email message). If javascript is enabled, nothing is going to stop scammers from popping up a warning (in Safari) to ask you to call them or follow a link to their website. I can't see what you saw but based on what you said, I tend to think that the message is legitimate.

  • by E43,

    E43 E43 Apr 19, 2016 7:23 AM in response to Ducks71
    Level 1 (9 points)
    iPhone
    Apr 19, 2016 7:23 AM in response to Ducks71

    YES! Happened to me, twice. It's not a malware attempt.

     

    You must change your iPhone password in 60 minutes!