HT202069: Gather and use iTunes Diagnostics in iTunes for Windows

Learn about Gather and use iTunes Diagnostics in iTunes for Windows
wvkds

Q: windows 10 and iTunes

I can't get my iPad to connect to iTunes.  I have run thru the iTunes diagnosis routine and find nothing to help.  I have rebooted both.  Both applications and systems are up to date.

I don't get a Trust dialog box, just an Allow box.

I also can't connect to the store via the button on the My Podcasts window, getting ITunes could not connect to the iTunes Store.  The network connection was reset.  Note I do have internet capability as witness this comment.

Kirk

Dell 8700, Windows 10, iTunes 12, iOS 9.1, iPad

Posted on Nov 5, 2015 10:08 AM