HT204168: Get help if you can't make or receive FaceTime calls

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Puertokelly

Q: FaceTime keeps saying it is unavailable for every person I try to call.

MY daughter was trying to FaceTime me and it kept saying I was unavailable. I tried to call her and it says the same thing. I have my time set to automatically setting and FaceTime is on. I FaceTime all of the time, so this problem is new. Could it be the new update?

iPhone 5, iOS 9.1

Posted on Nov 5, 2015 4:11 PM

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Q: FaceTime keeps saying it is unavailable for every person I try to call.

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Nov 5, 2015 4:13 PM in response to Puertokelly
    Level 9 (57,848 points)
    iPhone
    Nov 5, 2015 4:13 PM in response to Puertokelly

    It has nothing to do with new updates. There are a number of people reporting FaceTime issues and they have reported it to Apple. You can do the same if you wish, but I would say at some point they are aware there is a problem. We have also reported several threads to the hosts here in hope that will help as well.