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Nov 7, 2015 8:04 AM in response to FiFibc01by norm123,Hey FiFibc01,
I understand that your iTunes Extras are showing offline. I am unsure what the issue could be, but your best bet would be to contact the iTunes Store. They would be able to look into what is going on. Take a look at the steps below on how to report your issue to the iTunes Store.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store
https://support.apple.com/en-us/HT204084
Take it easy
