Apple TV 4 Network So Slow?

Question

meegwell Author

Level 1

30 points

Apple TV 4 Network So Slow?

In the same room I have the following all connected to the same router about the same distance:

2012 iMac Im typing on

iPhone 5s

Apple TV4

I know speediest apps aren't perfect but this is ridiculous:

Using OOKLA from the same destination server on all three devices I get the following average download speeds after about 5-8 tests each:

iMac ~75 Mbps

iPhone ~62 Mbps

ATV4 ~8 Mbps

8! I decided to test after noticing slow app downloads. I restarted. I disconnected the network and reconnected. What could this be?

Apple TV, tvOS

Posted on Nov 5, 2015 8:33 PM

Reply

Answer 1

beno68

Level 1

15 points

Nov 6, 2015 4:55 AM in response to meegwell

I Have the exact same problem. I have charter spectrum using the latest Apple extreme router and am getting close to 90-100 Mbps on my iPad air and iphone 6s in the same room as my new ATV4. Using the speedtest app on my ATV4, I am getting 6-15 Mbps. I also get occasional buffering when watching movies which should never happen with wifi this fast. My ATV3 and my ATV2 seem to work better.

I Am going to give it a day or two to see if things improve but if not I am going to try and exchange. Perhaps I got a bad unit, that is all I can think of.

ANybody else else run the speedtest app and notice this kind of result?

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Answer 2

meegwell Author

Level 1

30 points

Nov 6, 2015 5:45 AM in response to beno68

I didnt check to see if there were other speed test apps and I'm not at home, but for the sake of trouble shooting this might be worth while.

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Answer 3

BiaLos

Level 1

0 points

Nov 6, 2015 6:36 AM in response to beno68

My unit also buffers occasionally when watching shows. Never had this issue on my ATV3. Also have 105mb comcast connection with a high end asus router.

I do not experience issues buffering with any device in my house except the ATV4 now that I think of it. Perhaps a update can resolve this issue.

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Answer 4

Nov 6, 2015 7:12 AM in response to meegwell

Same for me. Most certainly an issue with Wifi on the new ATV4.

Airport Extreme + Airport Express (as extender)

802.11N only 5GHZ

Wired - 100Mbps

iPhone 6s Wifi (65Mbps right beside my ATV4)

ATV4 - 10Mbps (never gets better )

I assume a software update will resolve. Or i'll need to go hardwired

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Answer 5

Nov 9, 2015 10:23 AM in response to Jimmydunks

I'm having issue with both WiFi and direct connected. The connection is SUPER slow, and applications keep dropping connectivity. I get the spinning wheel A LOT with any apps that use network or internet and while the Apple TV is connected even other Apple devices on my network are affected. When I try to browse to my Mac Pro, I see the folders but when I attempt to open any files or folders I get an error message stating that "The resource is no longer available" or something to that affect. If I disconnect the Apple TV, a few minutes later the errors stop.

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