sneha.pillay
Level 1 (0 points)

Q: I am being charged each month for a music subscription that i havent subscribed for. Could somebody help me resolve this?

Being for a service not subscribed to

iPhone 5s, iOS 9.1

Posted on Nov 5, 2015 7:56 PM

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sneha.pillay

Q: I am being charged each month for a music subscription that i havent subscribed for. Could somebody help me resolve this?

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  • by norm123,

    norm123 norm123 Nov 7, 2015 7:51 AM in response to sneha.pillay
    Community Specialists
    Nov 7, 2015 7:51 AM in response to sneha.pillay

    Hello sneha.pillay,

    I understand that you are being billed for Apple Music and are looking to stop that. That is something I can help you with. 

    If you have tried Apple Music in the past, it would have had a 3 month free trial. After the trial ends, it does go into a monthly subscription but it is something that you can cancel to not be charged any further. On your iPhone, go to Music app and tap the Profile icon in the upper left hand corner. This will prompt you to login to your Apple ID to manage your subscriptions so you can turn off Apple Music. Take a look at the article below for a more detailed look at how to unsubscribe. 

    Manage your Apple Music membership
    https://support.apple.com/en-us/HT204939

    Take care