help

Question

Level 1

8 points

in mail after upgrade i can't ad new mailbox the plus and minus icon at bottom of mailboxes has disappeared

Posted on Nov 5, 2015 10:13 PM

Reply

Answer 1

Level 10

84,024 points

Add new Mailboxes plus "+" sign

You can find the "+" sign at the top in the sidebar, next to Mailboxes.

It is hidden by default.

Move the mouse pointer over to the top and hover "Mailboxes".

or Mail > Mailbox > New Mailbox

Reply

Answer 2

Level 5

5,254 points

Try:

restart
use Disk Utility to repair your HD. Using Disk Utility to verify or repair disks - Apple Support
try a test user account https://support.apple.com/en-us/HT204443
try a safe boot https://support.apple.com/en-us/HT201262
reinstall your current OS over the current installation
restore your HD from the backup you made with Time Machine prior to the upgrade Use Time Machine to back up or restore your Mac - Apple Support
if you have any of the following installed (you shouldn't), they may be the problem:
1. third-party "antivirus" software
2. "cleaners" or other shi* software like CleanMyMac or MacKeeper
If you have "antivirus" software installed, uninstall it and restart
If you have "cleaners" installed, erase your HD and start over from scratch

Reply