Screen Sharing doesn't work for some contacts

I've used Share Screen through Messages before and been very successful. Now I find that one of my friends can't share her screen with me for some reason, even though we have do so as recently as a couple of months ago. The icon for screen sharing is dim. We both have Screen Sharing turned on in System Preferences. I went through my other Contacts in Messages and found that some of them have the option dimmed and others don't. How I turn Screen Sharing back on with my friends?

iMac (Retina 5K, 27-inch, Late 2014), OS X Yosemite (10.10.2)

Posted on Nov 6, 2015 10:20 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 7, 2015 2:08 PM

Hi,


In Yosemite it is very clear that there are two forms of Screen Sharing (and Video and Audio Chats).


As you are probably aware there was iChat before there was Messages.

AIM and Jabber accounts in iChat could video and Audio Only chat to other Mac/iChat users and also do Screen Sharing by adding a VNC connection to an Audio Chat.

(Jabber accounts included using Google IDs and Facebook Chat IDs).


This continued into Messages.

Soon after that the iMessages Contacts could then link/start up FaceTime to Audio Only or Video chat.

As this was to iPhones as well as Mac it made some sense - this invoking of another app.


In Yosemite Screen Sharing was added to this.

It invokes the Screen Sharing App after you have Enabled permission for it to be called upon in System Preferences > Sharing.

You then used the Details item top right of a Chat when having an iMessages conversation.

(If you do this in a AIM or Jabber Chat it tries to use your iMessages ID to connect and will not work)


In El Capitan the Video Menu no longer has the AIM/Jabber Screen Sharing option listed.

When you are in a Jabber or AIM chat then the Buddies Menu makes it clear you can Video or Audio Only chat.

The issue with that is that there is a problem with the SNATMAP server that Apple run that connects these type of Chat.

Computers on a LAN work (So Bonjour works but it can be AIM to AIM if you have different AIM valid Screen Names on two computers)

What does not work for many people is Internet Chats using AIM and Jabber IDs


The iMessages Screen Share has worked since it was introduced.

I have not heard of an issue with it - if the Screen Sharing is Enabled in System Preferences.


What I am saying is that there can be a clear difference between Buddies (AIM and Jabber) and Contacts (iMessages) with regard to which way they Screen Share.

I also find Buddy Lists show differences even when listing Buddies.

I have 4 Buddies based on other AIM valid accounts I uses in Messages.

Only one says it can Screen Share according to the icons

User uploaded file






User uploaded file

10:08 pm Saturday; November 7, 2015


 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
3 replies
Question marked as Top-ranking reply

Nov 7, 2015 2:08 PM in response to craigst2

Hi,


In Yosemite it is very clear that there are two forms of Screen Sharing (and Video and Audio Chats).


As you are probably aware there was iChat before there was Messages.

AIM and Jabber accounts in iChat could video and Audio Only chat to other Mac/iChat users and also do Screen Sharing by adding a VNC connection to an Audio Chat.

(Jabber accounts included using Google IDs and Facebook Chat IDs).


This continued into Messages.

Soon after that the iMessages Contacts could then link/start up FaceTime to Audio Only or Video chat.

As this was to iPhones as well as Mac it made some sense - this invoking of another app.


In Yosemite Screen Sharing was added to this.

It invokes the Screen Sharing App after you have Enabled permission for it to be called upon in System Preferences > Sharing.

You then used the Details item top right of a Chat when having an iMessages conversation.

(If you do this in a AIM or Jabber Chat it tries to use your iMessages ID to connect and will not work)


In El Capitan the Video Menu no longer has the AIM/Jabber Screen Sharing option listed.

When you are in a Jabber or AIM chat then the Buddies Menu makes it clear you can Video or Audio Only chat.

The issue with that is that there is a problem with the SNATMAP server that Apple run that connects these type of Chat.

Computers on a LAN work (So Bonjour works but it can be AIM to AIM if you have different AIM valid Screen Names on two computers)

What does not work for many people is Internet Chats using AIM and Jabber IDs


The iMessages Screen Share has worked since it was introduced.

I have not heard of an issue with it - if the Screen Sharing is Enabled in System Preferences.


What I am saying is that there can be a clear difference between Buddies (AIM and Jabber) and Contacts (iMessages) with regard to which way they Screen Share.

I also find Buddy Lists show differences even when listing Buddies.

I have 4 Buddies based on other AIM valid accounts I uses in Messages.

Only one says it can Screen Share according to the icons

User uploaded file






User uploaded file

10:08 pm Saturday; November 7, 2015


 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Mar 3, 2017 11:36 AM in response to NaijaGreatness

Hi,


Which bit was not helpful ?

The fact I explained that from iChat 2 (Mac OS X 10.3) through to Yosemite (Mac OS X 10.10.x) the app could Video chat within the App to AIM Buddies and later at iChat 3 to Jabber Buddies.


Or the fact I said this had changed in El Capitan when it cannot be done with those to Accounts.

Or the fact that the iMessages Account invokes outside apps (FaceTime and Screen Sharing app) to do what the app used to do - but only for the iMessages account.


I can see the first bit may not be helpful if you are not running an earlier version (this is posted in El Capitan).


I can see that may mean the fact is cannot be done now may not be the answer you wanted and therefore unhelpful in that way.



User uploaded file

7:36 pm Friday; March 3, 2017


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 10.x and an iPad (2)

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Screen Sharing doesn't work for some contacts

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