Safari browser + Google services problem (they don't work)

Question

Level 1

4 points

Safari browser + Google services problem (they don't work)

Hello,

I'm running some problems between Safari and Google search. Every time I use my computer for a while I have troubles connecting to Google services (like Google search, Youtube etc.). It just loads, and loads forever. When you try to refresh the website for many times, it finally gives you error message, after refreshing once again, website loads and works pretty good, until that happens again in another few minutes.

I have tried to reset Safari data, change DNS – nothing have worked. One thing to mention is that every other side works just perfectly, I have faced problems ONLY with those, that are connected with Google. I started thinking about contacting company that provides internet to my house, but sites mentioned above work just well with Google Chrome.

Those problem started after upgrading to El-Captain, so I am sure it has to be connected with each other.

Please, help me, it's getting annoying.

MacBook Pro (Retina, 13-inch, Mid 2014), OS X El Capitan (10.11.1)

Posted on Nov 6, 2015 1:10 PM

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Answer 1

Linc Davis

Level 10

209,951 points

Nov 7, 2015 5:32 AM in response to kowalucha

Start up in Recovery mode. In the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. While in Recovery, you'll have no access to your saved bookmarks or passwords, so make a note of those before you begin, if they're needed for the test.

Test. After testing, restart as usual and post the results.

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Answer 2

kowalucha Author

Level 1

4 points

Nov 23, 2015 1:02 PM in response to kev.ngch

I haven't try Linc to test it over Recovery as Linc said, I'll do it tomorrow.

@kev.ngch When I restart Safari it gets normal for a bit of time. It's short therm solution, but maybe you didn't know. (you have to quit it by CMD + Q).

Does anyone other have same problem?

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Answer 3

Linc Davis

Level 10

209,951 points

Nov 6, 2015 4:35 PM in response to kowalucha

Restart your router and also your broadband device, if they're separate.

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Answer 4

kev.ngch

Level 1

4 points

Nov 22, 2015 8:25 PM in response to kowalucha

I am having the same problem.

The problem is definitely is safari+google services as google works on Chrome/Firefox, but not safari. All webpages works fine on Safari except google's services.
I have tried clear my Safari's history and delete google's autofill form under preference > autofill.

Does anyone knows where's the problem?

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Answer 5

Jan 16, 2016 8:19 AM in response to kowalucha

I have exactly the same problems with Google services in Safari for OS X El Capitan.

It works, then it doesn't (not loading Google search results, Youtube) until I reset Safari.

Everything works fine and fast in Chrome.

Actually I have been experiencing it for at least 6 months or more.

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Answer 6

jjohanss

Level 1

28 points

Jan 17, 2016 2:28 AM in response to kowalucha

Yeah, same problem here. Have had it for a while now, but I'm finally getting annoyed enough to either search for an answer or switch a browser.

I doubt it's a router issue as it only happens with safari. The extensions I have installed are Lastpass, Ghostery, Recover Tabs and Save to Pocket.

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Answer 7

jjohanss

Level 1

28 points

Jan 17, 2016 3:46 AM in response to kowalucha

So to sum it up, we're in a situation where everyone is blaming everyone else and no one is doing anything about it?

Did they at least specify how exactly is it google fault that only one browser does not work with their services?

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Answer 8

kowalucha Author

Level 1

4 points

Nov 7, 2015 3:10 AM in response to Linc Davis

Thank you for the answer. Didn't work :/

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Answer 9

kowalucha Author

Level 1

4 points

Jan 17, 2016 2:46 AM in response to jjohanss

So, that's a bigger problem than I thought. I contacted Apple about it, and they said it's Google's fault. Tried to reach Google but I couldn't find any e-mail. :/

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