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Helpful answers
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Nov 8, 2015 8:00 AM in response to vidhur 2012by jason269,Hi, vidhur 2012.
Thank you for visiting Apple Support Communities.
I understand that you are unable to use the iTunes or App Store. Here are a couple troubleshooting articles that I would suggest going through for this issue.
If you can’t connect to the iTunes Store
Advanced iTunes Store troubleshooting
Cheers
