-
All replies
-
Helpful answers
-
Nov 8, 2015 2:56 PM in response to Mbna1992by mario49,Greetings Mbna1992,
Thank you for using Apple Support Communities. It seems like you want to use iTunes Match but it is not able to update some results. That sounds like it is not able to communicate with the server properly. I would recommend you read this article, it may be able to help troubleshoot the issue.
Get help with iTunes Match - Apple Support
If you can't download, play, or access songs
Follow the steps below.
Check your Internet connection
Test the Internet connection on your iOS device or computer.
On your iPhone, iPad, or iPod touch
If can't connect to a Wi-Fi network, you can try using cellular data:
- Go to Settings > App and iTunes Stores.
- Turn on Use Cellular Data.
You might have to pay a fee to download over a cellular network. Contact your wireless carrier for details, and learn about cellular data settings and usage.
On your computer
Open Safari or another Web browser and open a website to make sure that you're connected to the Internet.
Make sure that iTunes Match is on
Check the settings on your computer, iPhone, iPad, or iPod touch to make sure that iTunes Match is on.
See if your songs are available for download
In iTunes, turn on the iCloud Download column to see the iCloud Music Library icons. A "Available for download" icon
appears next to songs that are available in iCloud Music Library but haven't been saved to your computer and therefore won't be matched.Take care
-
Nov 8, 2015 3:27 PM in response to Mbna1992by Mbna1992,thanks but that's not the issue. When I try to upload music to the cloud I get that message.I turn on iTunes match,it starts the process than after it runs for a few minutes that error pops up.
post.user_wrote.label:
I get error 4018 while running itunes match. It says "Genius results can't be updated right now'. -
Nov 8, 2015 3:29 PM in response to mario49by Mbna1992,thanks but that's not the issue. When I try to upload music to the cloud I get that message.I turn on iTunes match,it starts the process than after it runs for a few minutes that error pops up. post.user_wrote.label: I get error 4018 while running itunes match. It says "Genius results can't be updated right now'. …
-
Nov 9, 2015 6:02 AM in response to Mbna1992by mario49,Thank you for using the Apple Support Community. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action
