Mbna1992

Q: Error 4018 in iTunes match

I get error 4018 while running itunes match. It says "Genius results can't be updated right now'.

Posted on Nov 7, 2015 6:42 AM

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Q: Error 4018 in iTunes match

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  • by mario49,

    mario49 mario49 Nov 8, 2015 2:56 PM in response to Mbna1992
    Community Specialists
    Nov 8, 2015 2:56 PM in response to Mbna1992

    Greetings Mbna1992,

     

    Thank you for using Apple Support Communities. It seems like you want to use iTunes Match but it is not able to update some results. That sounds like it is not able to communicate with the server properly. I would recommend you read this article, it may be able to help troubleshoot the issue. 

     

    Get help with iTunes Match - Apple Support

    If you can't download, play, or access songs

    Follow the steps below.

    Check your Internet connection

    Test the Internet connection on your iOS device or computer.

    On your iPhone, iPad, or iPod touch

    If can't connect to a Wi-Fi network, you can try using cellular data:

    1. Go to Settings > App and iTunes Stores.
    2. Turn on Use Cellular Data. 

    You might have to pay a fee to download over a cellular network. Contact your wireless carrier for details, and learn about cellular data settings and usage.

    On your computer

    Open Safari or another Web browser and open a website to make sure that you're connected to the Internet.

    Make sure that iTunes Match is on

    Check the settings on your computer, iPhone, iPad, or iPod touch to make sure that iTunes Match is on.

    See if your songs are available for download

    In iTunes, turn on the iCloud Download column to see the iCloud Music Library icons. A "Available for download" icon   appears next to songs that are available in iCloud Music Library but haven't been saved to your computer and therefore won't be matched.

    Take care

  • by Mbna1992,

    Mbna1992 Mbna1992 Nov 8, 2015 3:27 PM in response to Mbna1992
    Level 1 (0 points)
    Nov 8, 2015 3:27 PM in response to Mbna1992

    thanks but that's not the issue. When I try to upload music to the cloud I get that message.I turn on iTunes match,it starts the process than after it runs for a few minutes that error pops up.

    post.user_wrote.label:

     

    I get error 4018 while running itunes match. It says "Genius results can't be updated right now'.
  • by Mbna1992,

    Mbna1992 Mbna1992 Nov 8, 2015 3:29 PM in response to mario49
    Level 1 (0 points)
    Nov 8, 2015 3:29 PM in response to mario49

    thanks but that's not the issue. When I try to upload music to the cloud I get that message.I turn on iTunes match,it starts the process than after it runs for a few minutes that error pops up. post.user_wrote.label: I get error 4018 while running itunes match. It says "Genius results can't be updated right now'. …

  • by mario49,

    mario49 mario49 Nov 9, 2015 6:02 AM in response to Mbna1992
    Community Specialists
    Nov 9, 2015 6:02 AM in response to Mbna1992

    Thank you for using the Apple Support Community. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action