Slide shows on ATV 4 plays semi random

My new ATV 4 plays slideshows in a random mode even if shuffle is set to off.

As opposed to when shuffle is on the randomness is kind of mixed with the sequential path and not totally random.


It doesn't matter if the source library is untouched by Aperture (directly from camera) or inside Aperture or exported from Aperture.


My ATV 2 plays the slide shows exactly in the order of the source library.


Does anyone else have the same problem and have found a solution?

Apple TV (4th generation), tvOS

Posted on Nov 7, 2015 8:14 AM

Reply
63 replies

Jan 6, 2016 8:18 PM in response to Tom Meade1

Hi Tom,

Getting your photos from Home Sharing on your home computers iTunes is different, unique, and separate from getting your photos from the cloud option for screensaver at least. After speaking with multiple levels of techs at Apple today, the engineer people came back and confirmed that with home sharing, the apple tv gen 2-4 only grabs a small amount of your photos to use for the screensaver (about 100-150 they said) because the cache is so small on the unit. That translates into the screen saver showing many duplicate photos quite often (easiest seen in Floating mode). They said that getting your photos for screensaver from the cloud option would in fact use all of your photos (even if thousands) for random display without many duplicates. I don't use cloud so I can't confirm this to be true or false. As for slideshow, in home sharing mode it has same problem as screensaver...not sure about slideshow getting photos from cloud. If I shut down my iTunes on my home computer while home sharing screensaver is running on apple tv 4, then the screensaver stops and says home sharing has been disconnected. I don't use cloud nor do I have any photos on the cloud so I know photos are not pulling from there ever when home sharing is selected as source for screensaver photos.

Thanks,

Matt

Jan 6, 2016 11:21 PM in response to Apple TV 1 Fan

This does´t make sense to me.

This i definitely a NEW problem.


I have my Aperture library linked to the ATV via iTunes. Some 22000 slides. I do not use iCloud as a source for my slides.

My ATV 2 handles this totally satisfactory. No noticeable repetitions of slides in random mode or sequential mode. No breakdowns after 35 seconds in Classic or Ken Burns if slides are shown for over 3 secs.

My ATV 4 shuffles slides and repeats even in sequential slide shows. Classic or Ken Burns can´t handle slide times over 3 secs.


These are new bugs if you ask me.

Jan 7, 2016 4:53 AM in response to edivon

Edivon, this is exactly the problem I've been reporting, with the exception I use Photoshop Elements instead of Aperture. Same as your case, slideshows (I'm not talking about screen saver here, that's a separate idiotic issue...) work perfectly fine in my ATV 2. But in ATV 4, when using Ken Burns or Classic if you set 5 seconds or more per slide, it just stops after a certain number of slides, and if you set it to 3 or fewer seconds per slide, it starts fine (only from the beginning - another issue), runs a certain number of slides sequentially, then it plays a few of the previous slides, then it resumes sequentially playing slides from the "go random point" (not sure but I believe it even skips one or more a few slides, I'll check that out), then at some other point more random older slides, and so on and so on. Really bad, annoying. Again, everything works fine, as it should, in my ATV 2.


I've tried everything I've seen posted here and everywhere, including those instructions kindly posted by CarlAnders, without any luck, all problems remain the same. If ATV 4 and tvos are what Apple sees as the "the future of TV" we may find ourselves watching Game of Thrones and suddenly random scenes from previous episodes will show up. Not cool. So far, from a user experience angle (and as a paying customer too...) I fail to find a single element I can say the ATV 4 is an improvement over ATV 3 or even ATV 4. On the contrary. It looks more like a regression. Siri, it's faster... Give me a break.

Jan 7, 2016 10:35 AM in response to Tom Meade1

Hi Tom,

I think the idea of using or not using iCloud is not about it being right or wrong. There are many different factors in play, and depending on wether you care some more than others, using it makes sense or not. In my case, I have all that content already in my own storage. And it's of significant size. Several Terabytes. I see no reason to pay Apple for for storage I already have. I use it at home. I don't need or want to access it from my phone, ipad or anything else outside. I don't want or need to share it. But if I wanted, I don't need iCloud either. I can do that in any of several ways. including other cloud vendors. Obviously, to use iCloud (or any other cloud solution) you must be online. An important element is ownership and privacy... All those photos and videos are personal, family stuff, they are important to me and loved ones. I don't want that content to be in the hands of people I don't know, and much less I want to give those people the power of me losing access to my content if they or I decide to terminate the subscription for any reason (see iCloud's terms of use... http://www.apple.com/legal/internet-services/icloud/en/terms.html , under "Effects of Termination"). This last one scares the most to me.


Sorry I made it too long. Again, for some things, the cloud is great and I use it. For these other things, nope. Nothing right or wrong, just my preference.

Jan 7, 2016 11:29 AM in response to Tom Meade1

I see.


FWIW, Apple recently pared storage rates.


https://support.apple.com/en-us/HT201238


In light of your substantial investment in media, don't you have

to put the value - and price - of off-site storage into the equation?

The online services I'm familiar with (yet untested in a crises) run

$100 year - or more - iCloud's far less. The other off-site storage

scheme I liked was periodically rotating a storage unit into my

card - but that got old and I wasn't thinking of theft, etc.

Jan 7, 2016 11:28 AM in response to Apple TV 1 Fan

They said that getting your photos for screensaver from the cloud option would in fact use all of your photos (even if thousands) for random display without many duplicates.

Then I believe they are wrong.


If you choose to use iCloud photos for a screensaver you can only choose from photo stream or shared albums, both of which are limited in number and are not 'all of your photos'

Jan 7, 2016 11:40 AM in response to Winston Churchill

Hmmm. After dumping all 8,000 into an album ("Whole Library" is what I named it)

I seem to be getting a huge shuffled display with random themes. The option

presented was the question "Allow Whole Library to be used as screen saver?"

(Yes). Now, to be honest I can't swear after watching it (as many as 8 or 9 images

onscreen at once) that there are no repeats - but what I do see appears to be wave

after wave of fresh and satisfying material - so I recommend it. Again, I had to follow

CarlAnders tip on the re-set of my TV. BTW, some posters appear to have been

thinking re-set of their devices as "re-installing apps" was mentioned. The re-set had

to be of tv. Anyway, good luck, Tom

Jan 7, 2016 12:16 PM in response to Winston Churchill

If, as you say iCloud isn't involved in the process at all, why does

an iCloud logout instantly result in essentially a blank screen (on the

wall) and return me to the splash screen for the radio station I'm

listening to - and upon re-signing to iCloud the radio station screen

re-appears, after 5 minutes or so unattended is replaced - as the

"Whole Library" photos re-appear, begin scrolling - as screen saver?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Slide shows on ATV 4 plays semi random

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.