Apple Watch not recording my walk

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Level 1

0 points

Apple Watch not recording my walk

My Apple Watch has stopped recording my average pace and is not recording my walk. I checked everything and all seems to be set correctly. Has anyone experienced this?

Posted on Nov 7, 2015 2:53 PM

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Answer 1

Jonathan UK

Level 10

164,015 points

Nov 7, 2015 4:21 PM in response to SCHLACKY

Hi

Try restarting both your iPhone and your watch. Turn both devices off first, then restart your iPhone before restarting your watch:

- To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off.

- To turn it back on: press and hold the side button until you see the Apple logo.

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Answer 2

Nov 7, 2015 8:04 PM in response to SCHLACKY

Have you tried tighten up the watch band?

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Answer 3

Nov 8, 2015 7:41 AM in response to SCHLACKY

Hello... I've had this issue twice since upgrading to 2.0.1. Frustrating.

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Answer 4

G3gator

Level 3

596 points

Nov 8, 2015 8:26 AM in response to jjones6540

Did you do what Jonathan UK suggested?

George

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Answer 5

Nov 8, 2015 8:36 AM in response to G3gator

Hi George...

I restarted my watch when it occurred previously. This had seemed to fix the issue. I attributed it to it being the first walking workout since I did the upgrade to 2.0.1. That seemed to have fixed the issue until this morning. It occurred again. I have since accomplished the suggested restart procedure. I'm sure it'll work correctly for my next workout; however, I'm hoping that this isn't going to become a regular occurrence. Today, as I was just starting my walking workout, after the 3 second countdown was completed, I did receive an email notification on my watch. I'm thinking this may have somehow "tripped up" the workout app?!? I dunno... I'm just crazed at the idea that my circle didn't close. Lol!

J

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