iPhone 6S plus has no notification sounds just vibrates

Please help. I have a brand new 6S plus and it just vibrates. I get no notification sounds. It was updated to iOS 9.1. I have made no system adjustments. What do I do to fix this??

iPhone 6s Plus, iOS 9.1

Posted on Nov 7, 2015 8:13 PM

2 replies

Nov 9, 2015 9:32 AM in response to jeremy_v

Thanks for the reply. I had already done those things. After a lengthy 2 hour phone call with tech support it was deemed that the new phone was defective. A system wipe was done along with a few other things and nothing worked.

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iPhone 6S plus has no notification sounds just vibrates

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