Macbook washed out display colours

I bought a new macbook pro about 2 months ago, i am facing weird problem. Sometimes when i start it or wake it from sleep, colours on display look pretty faded. Restarting fixes the problem. This has happened to me about 4 times within a week. Is this a hardware problem or some kind of software bug. I am really worried, someone please help.

MacBook Pro with Retina display, OS X El Capitan (10.11.1)

Posted on Nov 7, 2015 11:12 PM

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Posted on Mar 3, 2016 1:22 PM

Actually this seems to be due to some kind of automatic brightness adjustment to compensate for ambient light. If I have a bright light source behind me (such as a window) the brightness goes way up, causing the washout effect. If I cover the camera at the top of the macbook then the brightness fades back to a normal level.


In the Preferences > Displays control panel there is a checkbox called "Automatically adjust brightness". Turning this off works temporarily but it still sometimes does this when the checkbox is unchecked anyway. Toggling the checkbox on and off again also seems to fix it, if only temporarily.


So my best guess at this point is that it is the "Automatically adjust brightness" setting that is causing this behaviour, and that perhaps this setting is ignored when the mac wakes from sleep, adjusting brightness even when unchecked.

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Mar 3, 2016 1:22 PM in response to whittaker007

Actually this seems to be due to some kind of automatic brightness adjustment to compensate for ambient light. If I have a bright light source behind me (such as a window) the brightness goes way up, causing the washout effect. If I cover the camera at the top of the macbook then the brightness fades back to a normal level.


In the Preferences > Displays control panel there is a checkbox called "Automatically adjust brightness". Turning this off works temporarily but it still sometimes does this when the checkbox is unchecked anyway. Toggling the checkbox on and off again also seems to fix it, if only temporarily.


So my best guess at this point is that it is the "Automatically adjust brightness" setting that is causing this behaviour, and that perhaps this setting is ignored when the mac wakes from sleep, adjusting brightness even when unchecked.

May 13, 2016 5:58 AM in response to Beisarius

I have a MB Pro 13" Retina purchased about 2.5 years ago. I just started to notice that the contrast was fading. A bit like 'fog' in 'contrast' to the monitor that I have attached my computer. A slow but steady progression over a month or two.


Turning off the "Automatically Adjust Brightness" under Displays in Systems Preferences COMPLETELY fixed the problem. Contrast on the MB Pro screen looks great again. When I turn "Automatically Adjust Brightness" back on, it goes right back to poor contrast.


Just FYI.

Mar 24, 2016 7:05 AM in response to whittaker007

Indeed, I thought I was going mad doing calibrations, reinstalls and even a fresh clean install. Seems to have popped recently with the latest OS El Capitan update, some sort of contrast thing.


Did notice that auto brightness plays with the contrast; and turning it off instantly readjusts- a bit- the baseline contrast. However, overall, with multiple calibrations it seems that it is a baseline calibration change.


This forces one to turn the brightness much higher.


The REC profiles, which popped recently,User uploaded file seem ok, but not as good as before.

Nov 7, 2015 11:41 PM in response to gurlovegill

Hi g,


Given that you're still covered under Applecare, I would have it checked out at an Apple Store or an AASP. Make sure to back up your data before you go.


Do the colors stay washed out until you boot the MBP again? If so, wait until the colors are washed out and don't reboot so someone at an AS or AASP can actually see it.


Also, make sure you get a case number and keep any paper work you make get, so if it continues after your visit to an AS or AASP you can refer to it.

Mar 2, 2016 1:52 PM in response to TinyHorse

I have the same thing on a mid-2015 15" retina macbook pro.


It's not brightness, it seems like the contrast is turned way down and the brightness turned up so that the dark areas are much brighter than they should be but the bright areas are not any relatively brighter. This washes out the colours and makes the usually vibrant screen look like it's been printed by a cheap inkjet onto grey paper.


I've found that plugging/unplugging the power cord usually corrects it too.

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Macbook washed out display colours

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