how to restore i phone 5s

how to solve it error no-9,16

iPhone 5s, iOS 8, recover the phone

Posted on Nov 8, 2015 3:08 AM

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1 reply

Nov 9, 2015 11:59 AM in response to avinashnaga89

Hi avinashnaga89,

Perhaps you can share a few more details regarding your issue? Were you trying to update your iOS software? Here is some general information regarding the error codes you are seeing. If this doesn't resolve your issue, I'd be happy to delve a little further into it with you.

Get help with iOS update and restore errors
https://support.apple.com/en-us/HT204770


Check your security software

Errors: 2, 4, 6, 9, 1611, 9006.

Sometimes security software can stop your device from communicating with either the Apple update server or with your device.

Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.

If you still see the error message, check for USB connection issues.



Check for hardware issues

Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.

Your device or computer might have a hardware issue that stops the update or restore from completing.

  1. Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
  2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
  3. Make sure that your security software and settings are allowing communication between your device and update servers.
  4. If you still see the error message when you update or restore, contact Apple support.

If you still see the error message, check for outdated or modified software.


Hope this helps ...

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how to restore i phone 5s

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