mohiakhan

Q: forget this wi-fi network

I am trying to use forget network in wi-fi configuration on my apple tv 3rd gen and it is taking forever. I don't wanna go for a full reset, any advise please?   

Apple TV 3rd Gen, Other OS, 7.2 (7512)

Posted on Nov 8, 2015 1:50 AM

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Q: forget this wi-fi network

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  • by sterling r,

    sterling r sterling r Nov 9, 2015 11:33 AM in response to mohiakhan
    Community Specialists
    Nov 9, 2015 11:33 AM in response to mohiakhan

    Hi there mohiakhan,

     

    It sounds like your Apple TV isn't resetting the network information like it should and I understand you don't want to have to restore it with iTunes. What I would do is restart the Apple TV in this manner:

     

    How to restart your Apple TV

    https://support.apple.com/en-us/HT201836

    For Apple TV (3rd generation and earlier), go to Settings > General > Restart.

     

    Then restart your router and try again. That should get your Apple TV to reset the network information for you as you are trying to do.

     

    Thank you for using Apple Support Communities.