itsgisellee
Level 1 (0 points)

Q: could not activate new iPhone 6

Hi! I just got an unlocked 16 gb iPhone 6, and when I try to configurate it, it shows me that message "Could not activate iPhone. Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes..."

I tried multiple times and got the same message

And at the place of sim status it says "Searching..."

 

Anyone can help me?? Thank you!!

Posted on Nov 8, 2015 12:41 PM

by itsgisellee,Solvedanswer
itsgisellee itsgisellee
Level 1 (0 points)
A:

JUST WANTED TO LET YOU KNOW THAT IT WAS A SIM PROBLEM, I GOT A NANO SIM ONE FROM MY CARRIER AND IT WORKED PERFECTLY.

THANKS EVERYONE

Posted on Nov 10, 2015 4:17 PM

Close
itsgisellee

Q: could not activate new iPhone 6

  • All replies
  • Helpful answers

  • by ckuan,

    ckuan ckuan Nov 8, 2015 12:43 PM in response to itsgisellee
    Level 7 (34,344 points)
    Nov 8, 2015 12:43 PM in response to itsgisellee

    Who did the unlocking?

    You're aware that only the carrier the iPhone is locked to can officially unlock?

  • by itsgisellee,

    itsgisellee itsgisellee Nov 8, 2015 1:00 PM in response to ckuan
    Level 1 (0 points)
    Nov 8, 2015 1:00 PM in response to ckuan

    I bought it at an Apple Store as sim free. So now i put my carrier sim and have this problem

  • by itsgisellee,

    itsgisellee itsgisellee Nov 8, 2015 4:26 PM in response to itsgisellee
    Level 1 (0 points)
    Nov 8, 2015 4:26 PM in response to itsgisellee

    Anyone? I dont know what to do since (i repeat) I bought it at an official apple store as sim free.

  • by bryan.vance,

    bryan.vance bryan.vance Nov 8, 2015 4:27 PM in response to itsgisellee
    Level 3 (881 points)
    iPhone
    Nov 8, 2015 4:27 PM in response to itsgisellee

    "Could not activate iPhone. Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes..."


    Did you plug it into Itunes yet?

  • by itsgisellee,

    itsgisellee itsgisellee Nov 8, 2015 4:36 PM in response to bryan.vance
    Level 1 (0 points)
    Nov 8, 2015 4:36 PM in response to bryan.vance

    I didn't because i've read in some users comments it's not recomended (i dont think so since its what apple tells you to do) but i'll try.

    Could it be because the sim was converted into nano sim cutting it? It doesnt show me any message about the sim being broke or something but idk. I'm totally new into all this and i'm afraid of anything i could do haha. Thank you!

  • by ckuan,

    ckuan ckuan Nov 8, 2015 5:30 PM in response to itsgisellee
    Level 7 (34,344 points)
    Nov 8, 2015 5:30 PM in response to itsgisellee

    itsgisellee wrote:

     

    I bought it at an Apple Store as sim free. So now i put my carrier sim and have this problem

    Sim free is not unlock (check your receipt).

    In where country did you buy iPhone and in which country you are now?

    BTW, you should get a nano SIM, not cutting from a micro SIM.

  • by Hava92,

    Hava92 Hava92 Nov 8, 2015 5:35 PM in response to itsgisellee
    Level 1 (19 points)
    iPhone
    Nov 8, 2015 5:35 PM in response to itsgisellee

    Hi There,

    Try again as If you can't activate your iPhone - Apple Support

     

    Thanks,

    Hava

  • by itsgisellee,

    itsgisellee itsgisellee Nov 9, 2015 11:43 AM in response to ckuan
    Level 1 (0 points)
    Nov 9, 2015 11:43 AM in response to ckuan

    My fault! It's unlocked (as it says in the receipt). My friend bought it at an apple store in Miami and i'm from Argentina. Both of my friends bought their iPhones and didnt have any problem activating it.

    Now i'm waiting to get a nano sim from my carrier. I didnt mention I sent my sim to cut and covert it into a nano one, and maybe thats the problem (i really hope so 'cause if it's something with the phone i dont know what i'll do ) but i think if the sim is damaged or something it wouldnt show me this message...

     

    Thanks for the help!

  • by itsgisellee,

    itsgisellee itsgisellee Nov 9, 2015 11:47 AM in response to Hava92
    Level 1 (0 points)
    Nov 9, 2015 11:47 AM in response to Hava92

    Thats the site i checked for the first time, tried almost everything that i could and nothing worked.

    The only thing im waiting to do from that list is the "replace sim from my carrier". I hope it works that way, if not I dont know what it could be and its complicated to get help from Apple being in Argentina. I really hope i can fix it.

     

    Thank you for the help!

  • by ckuan,

    ckuan ckuan Nov 9, 2015 2:44 PM in response to itsgisellee
    Level 7 (34,344 points)
    Nov 9, 2015 2:44 PM in response to itsgisellee

    There are some problems if you buy an iPhone that's not intended to use in the country of purchase.

    1. Warranty is not International so if there's any claim, only in the country where iPhone was bought (Apple do not accept shipping or mailing)

    2. For Services see above.

    Good luck.

  • by itsgisellee,Solvedanswer

    itsgisellee itsgisellee Nov 10, 2015 4:17 PM in response to itsgisellee
    Level 1 (0 points)
    Nov 10, 2015 4:17 PM in response to itsgisellee

    JUST WANTED TO LET YOU KNOW THAT IT WAS A SIM PROBLEM, I GOT A NANO SIM ONE FROM MY CARRIER AND IT WORKED PERFECTLY.

    THANKS EVERYONE