Q: I odered iPhone6 online and I recieved it on 2Nov but what i observe is it is not working properly.My screen doesnt respond to any ... I odered iPhone6 online and I recieved it on 2Nov but what i observe is it is not working properly.My screen doesnt respond to anything.I.cant make or recieve calls.Why are such problems arising? and What should i do next? more
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Nov 10, 2015 9:23 AM in response to HimahsuThakkarby Brett L,Good day HimahsuThakkar,
If the touchscreen of your iPhone is not responding to touch, I would suggest that you troubleshoot using the steps in this article - If the screen on your iPhone, iPad, or iPod touch doesn‘t respond to touch.
Once the touchscreen issue is resolved, test to see if you are still unable to make or receive phone calls. If this is still the case, troubleshoot using the steps in this article - If you can't make or receive calls on your iPhone.
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Safe computing.
