I just bought a used apple watch off of amazon. The person who used it previously didn't disconnect their apple ID from the watch and now I can't use it. I tried contacting the business through amazon, but haven't heard back. Is there any way I can use my new watch? thanks.
Apple Watch
Since they have not responded, return it to Amazon for a refund. There is no way around the Activation Lock.
You are describing Activation Lock. When enabled, this prevents unauthorised use of Apple Watch if it is lost or stolen. There is no way around this security feature. Before being able to pair it to your own iPhone, you (or the business seller on Amazon) will need the previous owner to either:
- Enter their Apple ID and password on your device, or;
- Turn the feature off via iCloud.com (sign in with their Apple ID > Settings > My Devices > Click on Apple Watch > Remove it by clicking on the "X" and then on Remove).
If the seller cannot resolve this, you may wish to initiate a return and/or register a complaint with Amazon.
Thank you. I attempted to return the watch. Had it in a box ready to go to UPS and someone came in my front vestibule, ripped it open and stole it. Now I'm really screwed.
From what you have said in this thread, they might have done you a favor.
Crap, hope this doesn't happen to me. Sorry to hear that happened.
But could this be maybe IOS bug? I just bought a used Iwatch and serial number says its good to go and ready for new user. Why is that? But still get the activation lock.
So far reseller has checked also.
The reseller has been great so far. I think its legit, it came with all packaging.
Is there anything else I can try before sending it back?
can't activate apple watch I bought used.
