"SIM Required. Please insert a SIM card"

I just replaced my cracked iphone with apple care. I get home and try to update my new phone and before I turn it on it says, "SIM Required. Please insert a SIM card". Do I need to go back into the store?

iPhone 6s

Posted on Nov 9, 2015 10:52 PM

Reply
3 replies

Nov 10, 2015 5:08 AM in response to VanessaMS

You cannot activate an iPhone without a sim. The sim does not have to be

associated with an active cellular account; however, if the iPhone is locked to a

particular wireless provider, the sim must be from that wireless provider.


Is there a sim in the iPhone? How do you get an error message before you

turn on the iPhone?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"SIM Required. Please insert a SIM card"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.