i dropped my iPad and the screen is black it wont turn on

I dropped my ipad and the screen is black tried to turn it off and on and i get a few seconds of blue screen. Please help i need my ipad.

iPad

Posted on Nov 10, 2015 3:34 AM

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2 replies

Nov 10, 2015 3:46 AM in response to rhondafromcharlotte

Press Sleep/Wake and Home buttons and hold them for at least 10 seconds.

If this does not help, take a look these Apple Support articles:

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.


As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

More info here: https://support.apple.com/en-us/HT201263

If these steps don't work, make an appointment with Apple genius bar.

https://www.apple.com/support/iphone/contact/

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i dropped my iPad and the screen is black it wont turn on

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