um.cunha

Q: Very limited Apple TV

This is a complete Joke... I'm about to return my Apple TV

 

I'm in Portugal, and when installed Apple TV just found I can't use SIRI, just because I'm based in Portugal. Not even changing the language to English. The only way is to 'fool' apple TV saying I'm on US or other country where siri is supported by Apple TV.

 

Another thing is the App Store, that is REALLY very limited... no categories, no top charts... nothing. Just the home screen with a few recommendation apps.

 

Well I paid the same as everyone else for my Apple TV, and I don't understand why I don't have the same service as the other countries.

Apple TV (4th generation)

Posted on Nov 10, 2015 3:40 AM

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Q: Very limited Apple TV

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Nov 10, 2015 8:42 AM in response to um.cunha
    Level 10 (104,526 points)
    Apple TV
    Nov 10, 2015 8:42 AM in response to um.cunha

    That's how it is, I'm in the UK I don't get all the features they get in the US but I don't have a tantrum about it because Apple made it quite clear to me what is available in each country. May I suggest you are less impulsive with your purchases next time and take the time to research what it is you are buying.

  • by um.cunha,

    um.cunha um.cunha Nov 10, 2015 10:06 AM in response to Winston Churchill
    Level 1 (0 points)
    Nov 10, 2015 10:06 AM in response to Winston Churchill

    OK... following your post I admit i should have read better what is stated in the online Apple store in my Country. But this is only regarding Siri (even I still don't understand why I still can't use Siri even if I change the language to English, as I do with my iPhone or Apple Watch)

     

    What is upsetting me at the moment is a totally 'blocked' app store, where there's no way to find new apps, because I don't have any menus (categories, etc). I know I can search for them, but I need to know they exist somehow. As you know this was a general complaint all over since day 1, and Apple already changed it at least on USA. I hope they improve this to all countries.

  • by Skorfiatis,

    Skorfiatis Skorfiatis Nov 10, 2015 12:23 PM in response to um.cunha
    Level 1 (0 points)
    Nov 10, 2015 12:23 PM in response to um.cunha

    I live  the Netherlands and siri is not available here either, but when I change the region to UK I can use it.

     

    I can't see the categories in the App Store either. Do you think it will change in the future? I thought eventually all regions will have the same functionality with the apple tv. Does anyone know if this is how it works?

  • by morrispe,

    morrispe morrispe Nov 11, 2015 11:48 AM in response to Skorfiatis
    Level 4 (1,227 points)
    Apple Music
    Nov 11, 2015 11:48 AM in response to Skorfiatis

    Its only been a little over a week since the launch so give it some time. Apple has already stated that Siri support is being worked on for more countries. Siri needs to be tuned for languages and accent support separately from the iOS Siri and that takes more time. One should also expect the App Store Categories and Top Sites to roll out internationally in the near future.

  • by Jorge_Lampreia,

    Jorge_Lampreia Jorge_Lampreia Jan 19, 2016 12:13 PM in response to um.cunha
    Level 1 (0 points)
    Jan 19, 2016 12:13 PM in response to um.cunha

    Well, Caro Cunha, another Portuguese here that is completely astonished with the non-Siri in Portugal in my AppleTV. And I don't mean a "Portuguese Siri". For me, an English Siri would be fine. Even if there would be problems every now and then with my accent. That would be fine as it is with my iPhone and iPad. But not having Siri at all? One of these days Apple will have a Brazilian Portuguese Siri (maybe) but considering the accent of my "Portuguese Portuguese" :-) it will be much worst than my Portuguese accent while speaking English.

    There is a solution, I know, but it is a crazy one: having an American iTunes account, for instances, but then my Family Sharing and my Music Libraty under my Portuguese iTunes Account would go away.

    Not good at all. It would be nice having Siri everywhere even if ony speaking the languages availabe. As simple as that.

  • by turingtest2,

    turingtest2 turingtest2 Jan 19, 2016 5:45 PM in response to Jorge_Lampreia
    Level 10 (88,318 points)
    Apple TV
    Jan 19, 2016 5:45 PM in response to Jorge_Lampreia

    That sounds like a good idea. Free choice of whatever Siri languages are currently available, irrespective of region. Let them know at Apple TV Feedback.

     

    tt2

  • by Jorge_Lampreia,

    Jorge_Lampreia Jorge_Lampreia Jan 20, 2016 4:56 AM in response to turingtest2
    Level 1 (0 points)
    Jan 20, 2016 4:56 AM in response to turingtest2

    Done!! Thank you.

  • by turingtest2,

    turingtest2 turingtest2 Jan 20, 2016 5:05 AM in response to Jorge_Lampreia
    Level 10 (88,318 points)
    Apple TV
    Jan 20, 2016 5:05 AM in response to Jorge_Lampreia

    You're welcome.

     

    tt2