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All replies
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Helpful answers
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Nov 10, 2015 8:30 AM in response to emmalovatoby thunderzzz,Hi. Check this useful article: If you can't connect to a cellular network or cellular data - Apple Support
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Nov 10, 2015 8:36 AM in response to thunderzzzby emmalovato,Thanks! I've actually done all of these with no luck. I'll keep looking though.
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Nov 10, 2015 8:39 AM in response to emmalovatoby thunderzzz,If you have done all troubleshooting steps you should probably contact the carrier as it is suggested in that article.
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Nov 10, 2015 8:49 AM in response to emmalovatoby emmalovato,thanks--there's nothing wrong according to my carrier, no one else in my family is having issues and this only started happening after the 9.1 update. i'm wiping my phone and starting from scratch--thanks for your help!
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Nov 10, 2015 8:51 AM in response to emmalovatoby thunderzzz,You are welcome. But in this article wiping the phone and starting from the scratch is also mentioned as the troubleshooting step. You have already tried it according to your previous post. Haven't you?
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Nov 10, 2015 8:56 AM in response to thunderzzzby emmalovato,I tried restoring it from a backup, but I didn't try completely erasing and restoring factory settings first. fingers crossed!!
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Nov 10, 2015 8:58 AM in response to emmalovatoby thunderzzz,Good luck. Also keep my fingers crossed.
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Dec 4, 2015 12:37 PM in response to emmalovatoby Missapps,I Have the same problem, did complete restore solve the issue? Was a little reluctant to do it after hearing its rendered phones to a death.
Tina