Cannot transfer content to iPod

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Cannot transfer content to iPod

Hey,

I've never had a problem with using iTunes or any of my devices in the past, but in the las week or so, I have not been able to transfer any media to either my iPod or my iPhone. I find this very strange, as I haven't changed any settings on either device, nor have I changed anything on my mac. I haven't been using the iCloud music library, and all of the "Manage music manually" boxes are still ticked the same way they always have been. The only thing that has changed in the last month or so, is I've updated everything to the latest software version (including upgrading to El Capitan), and I've subscribed to Apple Music. Anyone else having a similar issue, or is this just a fluke? Also, how would I go about fixing this? This is driving me nuts!

Thanks,

- Jeff

iMac (21.5-inch, Late 2012), OS X El Capitan (10.11.1), iPod/iPhone both running iOS 9.1

Posted on Nov 10, 2015 1:10 PM

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Answer 1

Nov 11, 2015 7:09 AM in response to JcSchubert

Subscribing to Apple Music is using iCloud.

https://discussions.apple.com/thread/7163823 - If you have signed up for Apple Music or iTunes Match you won't have the option to manually manage or sync music to a device in iTunes. Music syncing is done through iCloud and all your eligible music should appear there. Movies can still be synced.

A bit more about this, and some options- https://discussions.apple.com/thread/7194995 and: Move content from iTunes on your computer to your iPhone, iPad, or iPod touch

- https://support.apple.com/en-us/HT201593

and a workaround - https://discussions.apple.com/thread/7202449?answerId=28842873022#28842873022

If you have not signed up for one of the iCloud based services:

https://discussions.apple.com/thread/7104625?answerId=28481661022#28481661022 - "Music syncing has changed in iTunes 12.2.0 and iOS 8.4 Music App."

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