just spoke with a senior advisor and was floored by their response. as i have only one device and one apple id created just yesterday, they confirmed the issue and are aware of the problem. they explained my particular phone, samsung note 4, generates a code for associating the apple id that is the same as 3000+ other android phones, that may also be other models, and they do not have a resolution at this time. they estimate it will require an update to the app or the android os or both, none of which sound like a short term fix. was shocked to hear from one tech support person i spoke with, accuse apple of hurriedly pushing out garbage software to regain revenue from the android market. definitely sounds like some turmoil inside apple ranks. i did tell the senior advisor apple has a moral obligation to make this issue known to all android beats and apple users given how serious it is. in my opinion, they should postpone closing the beats service and halting any further migrations toapple music until this is resolved because once the apple service is initiated the beats service is permanently lost. ill give apple til the end of the month to resolve this issue or im jumping ship for another streaming service, a shame since i have been with beats since it acquired mog.
