Q: mid-2012 laptop crashing
My laptop has been having an issue recently where the computer will restart itself, citing a problem. It will then restart again, after I have reached the inital user menu, and will then finally let me log back on. The screen will freeze briefly before the restart.
This is the report that my computer gave me after. This has happened about 4 times in the last month.
Anonymous UUID: A8CE3B65-7149-0115-93C8-9A9E9BC1D7D2
Tue Nov 10 16:27:57 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff802ce16df2): Kernel trap at 0xffffff802cb0e241, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff823ffc9b04, CR3: 0x0000000014aa3079, CR4: 0x00000000001626e0
RAX: 0x0000000000426aa0, RBX: 0xffffff80fdc10400, RCX: 0xffffff80fdc10408, RDX: 0x0000000000000000
RSP: 0xffffff8137a7bbc0, RBP: 0xffffff8137a7bc30, RSI: 0xffffff80fdc10000, RDI: 0xffffff823ef2f084
R8: 0xffffff823ffc9b04, R9: 0xffffff852a677ca8, R10: 0xffffff823ef2f190, R11: 0x0f0f0f0f0f0f0f0f
R12: 0xfffffea877ac6000, R13: 0xffffff80fdc10000, R14: 0xffffff8062d95680, R15: 0x000000000c00c24b
RFL: 0x0000000000010202, RIP: 0xffffff802cb0e241, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff823ffc9b04, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff8137a7b870 : 0xffffff802cd2ad21
0xffffff8137a7b8f0 : 0xffffff802ce16df2
0xffffff8137a7bab0 : 0xffffff802ce33ca3
0xffffff8137a7bad0 : 0xffffff802cb0e241
0xffffff8137a7bc30 : 0xffffff802cd8e461
0xffffff8137a7bca0 : 0xffffff802cd8cf75
0xffffff8137a7bcd0 : 0xffffff802cd8f511
0xffffff8137a7bd10 : 0xffffff802cd987ff
0xffffff8137a7bf20 : 0xffffff802ce17354
0xffffff8137a7bfb0 : 0xffffff802ce33bb5
BSD process name corresponding to current thread: Spotlight
Mac OS version:
14F27
Kernel version:
Darwin Kernel Version 14.5.0: Wed Jul 29 02:26:53 PDT 2015; root:xnu-2782.40.9~1/RELEASE_X86_64
Kernel UUID: 58F06365-45C7-3CA7-B80D-173AFD1A03C4
Kernel slide: 0x000000002ca00000
Kernel text base: 0xffffff802cc00000
__HIB text base: 0xffffff802cb00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 313371223110041
last loaded kext at 270840049702104: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7faf5b5000, size 69632)
last unloaded kext at 271088870699227: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7faf586000, size 16384)
loaded kexts:
com.sophos.kext.sav 9.4.50
com.sophos.nke.swi 9.4.50
com.apple.driver.iPodSBCDriver 1.7.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.19.6
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.6f3
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 272.18.1
com.apple.driver.AppleMikeyDriver 272.18.1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18.1
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 272.18.1
com.apple.iokit.IOHDAFamily 272.18.1
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOBluetoothFamily 4.3.6f3
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 156.16
com.apple.AppleGraphicsDeviceControl 3.10.25
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.30.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOFireWireFamily 4.5.8
com.apple.iokit.IO80211Family 730.60
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 398
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Unable to gather system configuration information.Model: MacBookPro9,2, BootROM MBP91.00D3.B09, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: Hub
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
Does anyone have any idea what is going on with my laptop?
MacBook Pro, OS X Mavericks (10.9.5)
Posted on Nov 10, 2015 2:44 PM