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Q: Windows 10 not recognizing iPhone 6, iTunes does

I have a problem when upgrade windows 8.1 to windows 10 after upgrade my iphone, ipad can't see in windows explorer but itune can sync like this link http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/windows-10- not-recognizing-iphone-6-itunes-does/f97c26c7-77cc-4a59-ad40-a35c75aa9e27?tab=qu estion&status=AllReplies#tabs

 

I try of 3 method and other way to slove this problem but have no luck.

 

not help for this link

Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support

 

This problem is happen when you upgrade windows 8.1 to windows 10 only, I try upgrade 5 times in 2 computer same problem

idevice i have connect is

-i5 ios 8.4.1- 9.1

-i6 ios 9.1

-ipad air ios 8.4.1-9.1

-windows last update

-itune 12.3.1.23 64bit

 

The problem is i can't get my photo in windows explorer.

 

Suggestions please?

iPhone 6, iOS 9.1, null

Posted on Nov 10, 2015 5:35 PM