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Helpful answers
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Nov 10, 2015 8:07 PM in response to Ellenorh1990by gail from maine,Sounds like you are using Apple Music. If you are, follow the instructions in this support article to make your music available offline:
Cheers,
GB
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Nov 10, 2015 8:25 PM in response to gail from maineby Ellenorh1990,Thanks for the reply I have tried to save them, ie; make them available offline by following the steps and when I go to click "make available offline" my phone does not give me that option? (sorry not very technical) very frustrating. as it was all working perfectly last week.