-
All replies
-
Helpful answers
-
Nov 12, 2015 10:38 AM in response to coutoarthurby Nubz N.,Howdy coutoarthur,
Thank you for visiting Apple Support Communities.
It sounds like you are familiar with automatic backups to iCloud with the mention of the iPhone being locked and charging. I gather it is also on Wi-Fi and (since it is new) that automatic backups are enabled? iCloud: Back up your iOS device to iCloud
If so, please check out this article
Get help backing up your device in iCloud - Apple Support
Best regards.
-
Jan 17, 2016 11:16 AM in response to Nubz N.by afm1951,I am having the same problem with my iPhone 4s. It will back up manually, but not automatically each night like it used to. This started about six weeks ago. I am on iOS 9.2 but don't know if the problem started with my update to that version OS.
Yes, the phone is locked at night, it is on WiFi and charging, iCloud backup in on and has available space.
I don't see any error messages but the automatic backup doesn't run. Thankfully, every two weeks I get a pop-up message "iCloud Backup: This iPhone hasn't been backed up in 2 weeks..."
In summary: iCloud backup works, just not automatically like it used to.
Any ideas??
-
