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Helpful answers
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Nov 11, 2015 6:50 AM in response to yucatan44by Jimzgoldfinch,★HelpfulHi,
We need more information. Do you have iTunes match or Apple music? How are you trying to sync?
Jim
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Nov 11, 2015 6:51 AM in response to yucatan44by Limnos,https://discussions.apple.com/thread/7163823 - If you have signed up for Apple Music or iTunes Match you won't have the option to manually manage or sync music to a device in iTunes. Music syncing is done through iCloud and all your eligible music should appear there. Movies can still be synced.
A bit more about this, and some options- https://discussions.apple.com/thread/7194995 and: Move content from iTunes on your computer to your iPhone, iPad, or iPod touch
- https://support.apple.com/en-us/HT201593
and a workaround - https://discussions.apple.com/message/28842873#28842873
If you have not signed up for one of the iCloud based services:
https://discussions.apple.com/message/28481661#28481661 - "Music syncing has changed in iTunes 12.2.0 and iOS 8.4 Music App."
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Nov 11, 2015 6:52 AM in response to Jimzgoldfinchby yucatan44,i have the latest version of iTunes and I'm hooking up phone to mac. I've tried both manually and by wifi no luck