HT203159: USB printer troubleshooting for AirPort Express, AirPort Extreme, and AirPort Time Capsule
Learn about USB printer troubleshooting for AirPort Express, AirPort Extreme, and AirPort Time Capsule
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Helpful answers
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Nov 11, 2015 12:28 PM in response to JPY1by shaunrowan90,What do you mean by you are configuring your printer in the AirPort Utility?
Are you setting a DHCP reservation for it and that is getting cleared out?
Or is it simply not showing in the list of connected devices?
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Nov 11, 2015 3:12 PM in response to shaunrowan90by JPY1,Thank you shaunrowan90. I guess I mean that I am setting up the printer to be recognized as a wireless device to print from anywhere. It sets up fine but then it disappears from Airport and I can't print because it "cannot locate the printer" So I have to go reset it up all over again and again. Any ideas?
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Nov 11, 2015 3:20 PM in response to JPY1by shaunrowan90,On your macbook, the printer disappears after a couple of days right?
When this happens is the printer asleep or awake?
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Nov 11, 2015 3:25 PM in response to JPY1by shaunrowan90,and when you wake it up, if you go to file-> print -> add a printer you do not see it there?
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Nov 11, 2015 3:29 PM in response to shaunrowan90by JPY1,When I go to print, the printer won't print and when I go to AirPort, it doesn't list the printer any more. I have to go reset up the whole "Add a printer" thing again... (I definitely go long periods of time without printing, but I believe the printer should remain an available printer, yes?) The Airport shouldn't delete the printer...
thank you for your time and help!!