I have about 800 pictures and 30 videos on my iPhone that I am unable to transfer to my macbook. The photo app on my macbook cannot find these pictures/videos either wirelessly or when hard wired to my mac. How can I get these pics/vids off my phone onto my mac. I have the most current software on both devices. This has been going on for about a year.
MacBook Pro, Mac OS X (10.7.5)
See if you can use Image Capture to download your photos and videos from your iPhone to a folder on the Desktop. Image Capture is located in your Applications folder.
Once in the folder you can import them into a Photos library or do do whatever you want with them.
I tried that, however image capture was only able to locate 306 pictures of the 1,000+ on my iPhone, the same as Photo on my macbook. So back to square one I guess. Could this have anything to do with my iCloud storage being full and not backing up any longer? I don't need to use iCloud to back up my photos because I take way too many pictures for iCloud to handle. Could turning off iCloud backup somehow help, as long as it won't delete any of my pictures. This seems like a very poorly setup system...Thanks for your help!
I don't need to use iCloud to back up my photos because I take way too many pictures for iCloud to handle.
There is no iCloud backup feature available. All iCloud features, the iCloud Photo Library, iCloud Drive, are all "syncing" features for syncing photos among all devices which are logged in to the same ICloud account. It's not a backup system. Delete a file from either of them and the same file is deleted from all devices.
As a test, log into another user account on your Mac and see if Image Capture can see all of the photos there.
Transferring pictures and videos from iPhone to mac
