L Clarke

Q: MacBook Pro (15-inch, Mid 2012) running exceptionally slow

My MacBook pro is running so so slow, and I do not use it a lot where I am downloading, editing, typing a paper/ doing a billion of things. I literally just open one Microsoft word document and safari, and it buffers for 20 minutes, and then shuts down.

I ran an EtreCheck on it which will be listed down below

 

please help me!!

I am trying to graduate from college and having a slow computer does not help.

 

EtreCheck version: 2.6.3 (223)

Report generated 11/11/15, 5:32 PM

Runtime 13:09

Download EtreCheck from http://etresoft.com/etrecheck

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

 

Ignore known Apple failures: Disabled

 

Hardware Information: (What does this mean?)

    MacBook Pro (15-inch, Mid 2012)

    [Click for Technical Specifications]

    [Click for User Guide]

    MacBook Pro - model: MacBookPro9,1

    1 2.3 GHz Intel Core i7 CPU: 4-core

    4 GB RAM Upgradeable

    [Click for upgrade instructions]

        BANK 0/DIMM0

            2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 345 - SN = D862426R3APDGDLBX

 

Video Information: (What does this mean?)

    Intel HD Graphics 4000

        Color LCD 1440 x 900

    NVIDIA GeForce GT 650M - VRAM: 512 MB

 

System Software: (What does this mean?)

    OS X El Capitan 10.11.1 (15B42) - Time since boot: about 2 days

 

Disk Information: (What does this mean?)

    APPLE HDD HTS547550A9E384 disk0 : (500.11 GB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk1) / : 498.88 GB (237.51 GB free)

            Core Storage: disk0s2 499.25 GB Online

 

    MATSHITADVD-R   UJ-8A8   ()

 

USB Information: (What does this mean?)

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Computer, Inc. IR Receiver

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

 

Thunderbolt Information: (What does this mean?)

    Apple Inc. thunderbolt_bus

 

Gatekeeper: (What does this mean?)

    Mac App Store and identified developers

 

Kernel Extensions: (What does this mean?)

        /System/Library/Extensions

    [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.67) [Click for support]

    [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) [Click for support]

 

System Launch Agents: (What does this mean?)

    [killed]    com.apple.BezelUI.plist

    [killed]    com.apple.CallHistoryPluginHelper.plist

    [killed]    com.apple.CallHistorySyncHelper.plist

    [killed]    com.apple.EscrowSecurityAlert.plist

    [killed]    com.apple.FolderActionsDispatcher.plist

    [killed]    com.apple.Maps.pushdaemon.plist

    [killed]    com.apple.cdpd.plist

    [killed]    com.apple.cloudphotosd.plist

    [killed]    com.apple.coreservices.appleid.authentication.plist

    [killed]    com.apple.followupd.plist

    [killed]    com.apple.icloud.fmfd.plist

    [killed]    com.apple.recentsd.plist

    [killed]    com.apple.security.cloudkeychainproxy.plist

    [killed]    com.apple.security.idskeychainsyncingproxy.plist

    [killed]    com.apple.spotlight.IndexAgent.plist

    [killed]    com.apple.telephonyutilities.callservicesd.plist

    16 processes killed due to insufficient RAM

 

System Launch Daemons: (What does this mean?)

    [loaded]    com.apple.FileSyncAgent.sshd.plist - No signature!

    [loaded]    com.apple.airplaydiagnostics.server.mac.plist - /AppleInternal/Applications/AirPlayDiagnostics.app/Contents/Resources/AirPlayDi agnosticsServer: Executable not found!

    [loaded]    com.apple.configureLocalKDC.plist - No signature!

    [killed]    com.apple.corestorage.corestoragehelperd.plist

    [failed]    com.apple.csrutil.report.plist [Click for details]

    [loaded]    com.apple.efax.plist - No signature!

    [loaded]    com.apple.emlog.plist - No signature!

    [loaded]    com.apple.gkreport.plist - No signature!

    [killed]    com.apple.ifdreader.plist

    [loaded]    com.apple.locate.plist - No signature!

    [failed]    com.apple.logd.plist [Click for details]

    [killed]    com.apple.nsurlsessiond.plist

    [killed]    com.apple.tccd.system.plist

    [killed]    com.apple.wdhelper.plist

    [killed]    com.apple.xpc.smd.plist

    [loaded]    org.apache.httpd.plist - No signature!

    [running]    org.cups.cupsd.plist - Invalid signature!

    [loaded]    org.net-snmp.snmpd.plist - No signature!

    [running]    org.ntp.ntpd.plist - No signature!

    [loaded]    org.postfix.newaliases.plist - No signature!

    [loaded]    ssh.plist - No signature!

    6 processes killed due to insufficient RAM

 

Launch Agents: (What does this mean?)

    [loaded]    com.divx.dms.agent.plist [Click for support]

    [loaded]    com.divx.update.agent.plist [Click for support]

    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

    [running]    com.rim.BBLaunchAgent.plist [Click for support]

 

Launch Daemons: (What does this mean?)

    [loaded]    com.adobe.fpsaud.plist [Click for support]

    [loaded]    com.microsoft.autoupdate.helpertool.plist [Click for support]

    [loaded]    com.microsoft.office.licensingV2.helper.plist [Click for support]

    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

    [running]    com.rim.BBDaemon.plist [Click for support]

 

User Launch Agents: (What does this mean?)

    [failed]    com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!

    [failed]    com.facebook.videochat.[redacted].plist [Click for support]

    [loaded]    com.google.keystone.agent.plist [Click for support]

    [loaded]    com.jdibackup.ZipCloud.autostart.plist [Click for support]

    [loaded]    com.jdibackup.ZipCloud.notify.plist [Click for support]

 

User Login Items: (What does this mean?)

    iTunesHelper    UNKNOWN  (missing value)

    BlackBerry Device Manager    Application Hidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)

 

Other Apps: (What does this mean?)

    [running]    com.apple.xpc.launchd.oneshot.0x1000000a.Microsoft Word

    [running]    com.apple.xpc.launchd.oneshot.0x1000000b.Microsoft Word

    [running]    com.apple.xpc.launchd.oneshot.0x1000000f.Microsoft AU Daemon

    [running]    com.apple.xpc.launchd.oneshot.0x10000010.Microsoft AU Daemon

    [running]    com.apple.xpc.launchd.oneshot.0x10000014.EtreCheck

    [running]    com.google.Chrome.63072

    [running]    com.microsoft.errorreporting.184992

 

Internet Plug-ins: (What does this mean?)

    OVSHelper: Version: 1.1 [Click for support]

    Default Browser: Version: 601 - SDK 10.11

    OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

    Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]

    FlashPlayer-10.6: Version: 19.0.0.226 - SDK 10.6 [Click for support]

    DivX Web Player: Version: 3.4.0.6 - SDK 10.10 [Click for support]

    WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Click for support]

    QuickTime Plugin: Version: 7.7.3

    Flash Player: Version: 19.0.0.226 - SDK 10.6 Outdated! Update

    iPhotoPhotocast: Version: 7.0

    CANONiMAGEGATEWAYDL: Version: 3.1.0.2 [Click for support]

    JavaAppletPlugin: Version: Java 8 Update 60 build 27 Check version

 

User internet Plug-ins: (What does this mean?)

    fbplugin_1_0_3: Version: Unknown [Click for support]

    Move_Media_Player: Version: npmnqmp 071701000001 [Click for support]

    BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]

    Picasa: Version: 1.0 [Click for support]

 

Safari Extensions: (What does this mean?)

    AdBlock

 

3rd Party Preference Panes: (What does this mean?)

    BrowserPlus  [Click for support]

    Flash Player  [Click for support]

    Java  [Click for support]

 

Time Machine: (What does this mean?)

    Time Machine not configured!

 

Top Processes by CPU: (What does this mean?)

        10%    storedownloadd

         2%    WindowServer

         2%    hidd

         1%    Google Chrome Helper(9)

         0%    Microsoft Word(2)

 

Top Processes by Memory: (What does this mean?)

    527 MB    kernel_task

    422 MB    Google Chrome Helper(9)

    160 MB    Safari

    147 MB    mdworker(11)

    135 MB    com.apple.WebKit.WebContent

 

Virtual Memory Information: (What does this mean?)

    21 MB    Free RAM

    3.97 GB    Used RAM (591 MB Cached)

    221 MB    Swap Used

 

Diagnostics Information: (What does this mean?)

    Nov 9, 2015, 05:31:23 PM    Self test - passed

MacBook Pro (15-inch Mid 2012), iOS 9.1, null

Posted on Nov 11, 2015 5:40 PM

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Q: MacBook Pro (15-inch, Mid 2012) running exceptionally slow

  • All replies
  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis Nov 11, 2015 6:50 PM in response to L Clarke
    Level 10 (207,990 points)
    Applications
    Nov 11, 2015 6:50 PM in response to L Clarke

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES All Messages

    from the log list on the left. If you don't see that list, select

              View Show Log List

    from the menu bar at the top of the screen.

    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

    If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

  • by kaz-k,

    kaz-k kaz-k Nov 11, 2015 7:13 PM in response to L Clarke
    Level 5 (5,794 points)
    Desktops
    Nov 11, 2015 7:13 PM in response to L Clarke

    You'd better upgrade RAM which help your system performance better since your virtual RAM system used swap.

    Resetting SMC could solve the problem.