Xycer

Q: Share Menu broken down completely

Hello,

 

since i've upgradet to El Capitan my Share Menu is completely broken. It shows all the links, but if i choose an option (doesn't matter if i am in Mail, Pictures, Safari...) nothing happens. The Share Button becomes grey and the application for ex. Safari is in waiting for the Share action, every function is disabled... so i have to close safari and start again if i want go on browsing.. even Fotos is on hold and waits for my Share-Action witch never appears.

 

 

sorry for my english.

Thank u for your help!

MacBook Pro (Retina, 15-inch, Mid 2014), OS X El Capitan (10.11.1)

Posted on Nov 12, 2015 2:20 PM

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Q: Share Menu broken down completely

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Nov 12, 2015 2:24 PM in response to Xycer
    Level 10 (122,858 points)
    Apple Music
    Nov 12, 2015 2:24 PM in response to Xycer

    From your Safari menu bar click Safari > Preferences then select the Privacy tab then click:  Remove All Website Data

     

    Then restart your Mac then try the Share button.

  • by Xycer,

    Xycer Xycer Nov 12, 2015 2:30 PM in response to Carolyn Samit
    Level 1 (0 points)
    Nov 12, 2015 2:30 PM in response to Carolyn Samit

    Thank you. I did this. But unluckily it doesn't help.

  • by Linc Davis,Apple recommended

    Linc Davis Linc Davis Nov 12, 2015 4:00 PM in response to Xycer
    Level 10 (208,000 points)
    Applications
    Nov 12, 2015 4:00 PM in response to Xycer

    Please follow the instructions in this support article. Instead of typing the shell command directed in the article, I suggest that you copy and paste it from the web page into the Terminal window. Make sure you select the whole line. One way to do that is by triple-clicking anywhere in the line.

    If you don't already have a current backup, back up all data before proceeding. You may have to log out or restart to see a change.

  • by Xycer,

    Xycer Xycer Nov 12, 2015 9:23 PM in response to Linc Davis
    Level 1 (0 points)
    Nov 12, 2015 9:23 PM in response to Linc Davis

    in the article it says "if your share's are missing" but they are not missed. They are there and if i choose an share option the application i run is in "waiting mode" for finishing my share choice. Anyway i did the terminal command to see if maybe this could also fix my problem. But unfortunately it doesn't

  • by Linc Davis,

    Linc Davis Linc Davis Nov 12, 2015 10:13 PM in response to Xycer
    Level 10 (208,000 points)
    Applications
    Nov 12, 2015 10:13 PM in response to Xycer

    Please read this whole message before doing anything.

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

    Step 1

    The purpose of this step is to determine whether the problem is localized to your user account.

    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

    Test while logged in as Guest. Same problem?

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

    Step 2

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

    Please take this step regardless of the results of Step 1.

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

    Test while in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • by Xycer,

    Xycer Xycer Nov 16, 2015 8:44 AM in response to Linc Davis
    Level 1 (0 points)
    Nov 16, 2015 8:44 AM in response to Linc Davis

    Concerning Step 1

     

    I did as you described. Also as a Guest or other new user - nothing changed.

     

    Concerning Step 2

     

    even in safe mode the problem still exists. (after reboot in normal mode also)

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Nov 17, 2015 9:10 AM in response to Xycer
    Level 10 (208,000 points)
    Applications
    Nov 17, 2015 9:10 AM in response to Xycer

    If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

    *The linked support article refers to OS X 10.11 ("El Capitan"), but the procedure is the same for OS X 10.7 ("Lion") and later.

  • by Xycer,

    Xycer Xycer Dec 4, 2015 12:42 PM in response to Linc Davis
    Level 1 (0 points)
    Dec 4, 2015 12:42 PM in response to Linc Davis

    Ok, i did a TimeMachine Backup. Deleted the whole System HDD. Created a new partition and installed again with the option "from Backup". This fixed the issue.

     

    Thanks a lot for all the help!!!