So i pre ordered made in the am and it charged me like somewhere around $10 and when it came out the songs i didnt have yet said purchased but i couldnt play them and when i went into my library i clicked show complete album and it said i hadnt bought the other songs yet even though i preordered so i bought each individual song which cost more than the album and i kinda want the money i overpaid back
MacBook Air, OS X Yosemite (10.10.5)
Hi H3lpWanted,
Thanks for using the Apple Support Communities!
From your post, it sounds like you pre-ordered each individual song off of a pre-release album and actually ended up paying more than the actual cost of the album. Furthermore, it sounds like some of the songs you pre-ordered show an error that the songs have yet to be purchased.
This does sound highly frustrating and I can understand your desire for an explanation. Typically when there is an issue with a purchase you made, I would suggest reporting the problem to iTunes using the following link.
In your situation; however, I would suggest contacting our iTunes Store support team directly because your situation is a little more involved. Contacting AppleCare will allow us to further understand your situation and provide you the best support possible. To do so, start by clicking on the following link and choose iTunes & Apple Music > iTunes Store > Purchases, Billing & Redemption > iTunes Store account billing.
Apple - Support - Topic Selection
Best!
Why did it charge me extra?
