app store spinner spins but no connection

when I run the app store app the header spinner runs but the app never connects to the store. I can't find the app to download in iTunes. Please point me in the right direction for a fix.


Thx

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Nov 12, 2015 6:55 PM

Reply
1 reply

Nov 14, 2015 6:43 AM in response to gregkane

Hey gregkane,


I understand that you are having some difficulties when attempting to access the App Store from your Mac. Try using the steps in the following article to help you address this issue:


OS X: "Cannot connect" or "Cannot connect to the App Store. An internet connection is required" - Apple Support

https://support.apple.com/en-us/HT203811


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app store spinner spins but no connection

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