Q: Ipad Pro shuts off while charging and requires a hard reset to turn on
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by darkfire.shadows,Nov 19, 2015 7:28 AM
darkfire.shadows
Nov 19, 2015 7:28 AM
in response to Dr. Scott A. Greenwell
Level 1
(32 points)
iCloudGot my replacement yesterday. It froze while restoring it on a white screen in the apple store. Had to hard reset it. Then it finished without issues. Got it home. worked with it pretty much all evening. Charged it at 60%. Woke up. Dead.
This is really annoying. I'm not sure if this is a hardware or software. If the charge is overloading the iPad causing to to protect itself or what.
But in any event, this is so that needs to be fixed.
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Nov 19, 2015 7:33 AMby Mark-NC1,Folks: install the public beta and this problem is solved. The beta is solid and it absolutely fixed the problem for me and everyone else who tried it.
I'm certain Apple with have a public 9.2 relase before too long but I'd recommend getting the beta if you're having this problem. Anyone can get it from https://beta.apple.com/
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Nov 19, 2015 7:34 AMby HenryFSU,I would just wait for the next update, this issue has been fixed in the next update in Beta, and hopefully the regular update comes out today or tomorrow. Right now I just charge it before I go to bed and then unplug it. I think the Freeze happens after it's been fully charged for a long time. I would just say live with it and don't let it consume us and just charge it here and there until the update fixes it. Other than this glitch, this has been an awesome iPad and love it!
Trust me I'm not happy that Apple did not realize this serious Glitch before, but I know in less than a few days from now or so this will be fixed and not even remember this issue.
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Nov 19, 2015 7:39 AMby Mark-NC1,Totally agree the iPad Pro is awesome and it will only get better and better as more apps take advantage of the larger screen and iOS 9 features designed for it like multi-tasking. I do wish Apple would make the multi-tasking menu a grid (instead of a list) and let us decide how we want to order it and which apps we want on there or not. It would also be great if we could adjust the left pane to be as small as we can make the right pane. It would also be great if you could run iPhone-only apps in a pane so that they can operate in landscape mode and not just portrait mode. There's still a lot of low-hanging fruit UX changes in the iOS interface as far as I can see.
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Nov 19, 2015 7:40 AMby onecut,Yes even if the Beta solve it i wouldnt suggest going into the beta just for that. It's a bit "odd" to get out the beta and you never know what icloud backup does with it, by that i mean that when you will go out the beta, maybe months from now, you will face an old non-beta icloud backup (Because betas seems to have their proper icloud backups).
Anyway, hopes it get fixed, it happent to me once, strangly.
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Nov 19, 2015 9:01 AMby Steve_oo,Well I posted a few times. Here's the update. Had the dead problem for 4 nights then tried the airplane mode one night and it all worked. The next 3 nights I just charged as normal same cable (old one from ipad air2 ) and no airplane just regular and seems all good...ill post again if it changes......
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Nov 19, 2015 9:36 AMby varchar,Yah I didn't do the airplane mode thing (although I did turn on the do not disturb mode and set a schedule for it) and I can't seem to get my original cable to lock things up. (I'm the one who originally made the statement that maybe the cable was an issue). As of now after a week I can't get my ipad pro to lock up. It's strange. I've been trying all kinds of things and no go, so it must be a software issue, and it's looking like what most people are thinking which is that there's some sort of sync thing causing a lock up...
Just my thoughts and notes as of this point. Like I said, I can't seem to get it to lock up now after the first week of lockups....
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Nov 19, 2015 9:54 AMby HenryFSU,Macrumors just reported this new update in this issue: http://www.macrumors.com/2015/11/19/apple-investigating-unresponsive-ipad-pros/
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Nov 19, 2015 9:56 AMby HenryFSU,Not much we did not already know: If your iPad Pro stops responding and the screen is black - Apple Support
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Nov 19, 2015 10:58 AMby Kulkeys,I have also been experiencing this issue. In addition, today when it rebooted, my home screen was completely empty. No app icon at all except for those in the bottom tray. I swiped left and the correct icon were on the second page, but when I swiped right again, the home screen was still empty. I swiped through all the screen and when I got back to the first page the icon did finally appear.
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Nov 19, 2015 11:02 AMby Han Sung,Hello,
I received my Ipad pro 128Gb LTE on friday 2015-11-13 but I don't "play" a lot with my new IOS device (the reason : I live in France so I spent the evening and the night watching TV). On saturday I had the bug in the afternoon. Then I installed IOS 9.2 beta 3 that fixes the bug.
Actually my Ipad runs on 9.2 beta 4, no black screen.
Please forgive me, I don't speak english very well. Have a good day/evening.
I'm Paris.
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Nov 19, 2015 11:49 AMby Scott Schram,Macrumors reports Apple 'Investigating' iPad Pros Unresponsive, which really is just a report of what we've been discussing here.
http://www.macrumors.com/2015/11/19/apple-investigating-unresponsive-ipad-pros/
I see that several are saying 9.2b4 fixes it, and I'm just awaiting the public release, in the meantime charging it while I use it.
