Q: Ipad Pro shuts off while charging and requires a hard reset to turn on

i Hope your fix persists...

Got my iPad Pro 3 days ago but haven't turned it on yet ...

At least Apple has finally acknowledged the problem and are investigating:

http://www.macrumors.com/2015/11/19/apple-investigating-unresponsive-ipad-pros/

"Got my iPad Pro 3 days ago but haven't turned it on yet .."  You're probably the first person in history to say that for someone that bought it for their self.  LOL.  I could never wait that long. 

It's November Sweeps on TV!

I'd figured I'll get to it this weekend.

I have amassed over 400+ apps, which I like to install and organized manually with iTunes .. takes a few hours ...

I Have had the pro for 3 days with the same problem needing hard reset after 100% charge

enabled Siri and the problem is solved

Hi there - this is all getting a bit crazy. Either the iPad pro works or it doesn't? It's like saying don't change into 6th gear on a car!

These items are basically faulty or corrupted. Believe me, I have spend so much time on this and have already returned one 'completely scrambled iPad pro 128gb wifi, after having to reset 4 times. Basically, all this uninstalling and installing causes more problems.  Even the guys at Covent Garden flagship store were bemused by my totally frozen iPad. They also said they hadn't heard of this issue with locking after freezing before!! - really?   Anyway they gave me a new iPad pro 128gb and we set it up in store from a previous backup. I waited 3 hours in the shop to complete the whole set up process - that should have told me something. Anyway the new ipad worked for a day and even charged ok but then the email stopped working properly, the iTunes store kept on trying to download items I don't even have anymore! and on surfing the pages went balnk on occasion. I then rang Apple and basically said sort this out or I return the second iPad pro 128gb. I spent over 2.5 hours on the phone trying to resolve all these issues. The very nice lady, sent me an email with her contacts on it and then rang me later in the afternoon.

Basically she felt the iPad software was corrupted - probably sitting with 200 others in Apple's store! Anyway she got me to wipe the ipad  (1st time only - any more will screw up the machine) She then got me to connect to my laptop and in iTunes. From there she reinstalled the ios 9.1 operating system, and set the iPad up as a new item. We then reset the machine again!!!  From there I just set up via wifi on an recent back up from my old iPad 32gb which has always been faultless. The set up took less than an hour!! All the music was fine. The email worked properly (previously there were no notifications when emails came in  - the emails came in minutes after my old iPad and iPhone)  The safari worked ok and the notifications started working. Bingo.

The only outstanding issue is that after closing with the smart cover, the volume icon does not show on the screen. To get it back you have to turn off and on and then it works fine. Nothings perfect. This issue is on my iPad 32gb also.  I will monitor for the next 10 days and if anything else happens I will return it under the 14 days period. I suggest you all stop mucking around with various settings. It is the ios 9.1 that is the problem. Apparently the new ios 9.2 is out soon, but knowing Apple they may not sort the iPod pro out yet. Do not keep on resetting the machine as eventually it will scramble its brains like it did to my first iPad pro!! Good luck.

For what it's worth, I have a gold iPad Pro 128, non-cellular, and have recharged this every night and never had this problem.  I've discharged it as low as 15%.  I'm using it with a Logitech Create keyboard (wonderful).  When I first got this on the 15th I restored it from an iCloud backup of my old iPad Air.  So this model, for me, is normal so far.

Do you have "Hey Siri" enabled?

Seri is NOT enabled.

I've given up in disgust with mine. I have sent it back to Apple for a full refund, and revert to my ipad air 2.

For such a high value item, following the mega-hype, Apple should have sorted this before releasing the ipad.

It is not good enough for Apple to say they are aware of a bug in the ipads and 'are looking into it',

I wasnt going to waste anymore of my time trying to re-boot, or enable Siri, etc.....back its gone.

I hope the expected ipad air 3, when released, will live up to expectations. Being an Apple nut, I shall by that, God help Apple if that too fails at the first hurdle.

Such are the pains of the early adopter.  It is iPad Pro "1.0".  And while I wish Apple made perfect products, nobody does.  The 1.0 always has some issues that may or may not affect everyone and that need a software update.

I'm working around it by charging during the day, and awaiting iOS 9.2.  I could install the Beta if it were more serious.

my white 128GB locks up every time I charge it. What's the return window? 30 days? Sounds like returning it won't fix the problem. I'll hang on to see if a fix comes quickly but I don't want to be outside the return window to find out it's a hardware problem.

Are you charging it while unattended?  I'm charging mine in the daytime and not letting it sit asleep at 100% for a long time.

I don't know if the return window is 30 days everywhere.  The warranty is a year, though.

You could install the public beta of 9.2b4 or just wait about a week (I'm guessing).

This thread is primarily regarding a full charge and then subsequent black screen that does not appear to turn on, but requires a hard restart (holding the power and home button down for more than 10 seconds until the apple logo appears).  This isn't a thread regarding obviously defective ipads that lock up constantly where you can't use them at all (not saying there aren't ipads that do that, but by all means if that's what yours is doing, get a refund or replacement).  We're talking about an issue that needs to be fixed for a QoL issue (i.e., I shouldn't have to "turn on" my iPad like I shut it down each night), not a defective item like a surface book that isn't useable because the video driver's from Intel haven't been released yet so don't undock it and then redock it or you will crash your system completely.  Or even something like a bad intel video driver that causes your screen to start scrambling when you scroll halfway down a web page causing you to restart your computer every few minutes.  This is a 20 second hard restart that is required if you're iPad pro is charged to full on the charger and something (most likely software related) causes the inputs to be ignored so the screen doesn't turn on.  Once hard reset, the problem shouldn't manifest itself again for 10 hours because you have a 10 hour battery life and you shouldn't be running this plugged in like a laptop anyway (it's a tablet). 

Mostly though I'm trying to make the point that if you're not seeing the issue of fully charged, black screen then you may want to start a new thread about a constantly locked up ipad pro when in use.  Otherwise your post will probably just be overlooked as the same thing everyone else here is experiencing, and not something completely different (which it sounds like it is).