Q: iPhone 5s malfunctioning - BSOD and/or Apple Logo Loop
Hello AppleManiacs,
I am an AppleManiac myself!
However, I've been facing some issues with my iPhone 5S. I have it for a few years, and lately (after the iOS 9) I've had the Blue Screen of Death problem twice, and now an Apple Logo Loop on startup. For both cases, I needed to perform a forced Reset and Restore (plug it to computer + iTunes > Hold Sleep/Shut + Home Button until Recovery mode is on).
1. When I had the Blue Screen of Death (BSOD) issue, my iphone started crashing (sudden shutdowns) and slow performance (crashing apps).
2. And when I had the Apple Logo Loop, just before I restarted it, all my contacts disappeared.
Is it a software or a hardware problem?
I bought this iPhone in London, but I currently live in Brazil.
How does it affect the support and warranty for my 5S?
Although I'd love to buy an iPhone 6S, due currency conversions (USD > BRL), it's not viable anymore.
Kind regards,
Felipe Y. G.
iPhone 5s, iOS 9.1
Posted on Nov 13, 2015 10:05 AM