How do I find the order number of a purchased app (iMac)

I am having problems opening an app of my dock, saying that it is 'damaged and can't be opened' and so for the apple support emails I need an order but am unaware as to how to find this out....Any help?

iMac

Posted on Nov 13, 2015 3:17 PM

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Nov 13, 2015 3:51 PM in response to whittas

If you purchased and downloaded it from the app store, look under your Purchases tab or go to iTunes store/your account and look at your purchases there.


Is it an Apple app or a third party app?


And, in order to answer questions, we need some salient info such as your model/year imac, your Mac OS version, and the name and version of the app.

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Nov 13, 2015 4:19 PM in response to whittas

Did you buy it from the app store or from the developer? I did not realize that Apple support will help with a third party app - it's great. An order number should show in your Purchases/receipt - I don't know where else it could be. I always keep a copy of everything I order in a separate folder.

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How do I find the order number of a purchased app (iMac)

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