carrie14x
Level 1 (0 points)

Q: iCloud Music Library

Hi there,


iTunes keeps telling me that my iCloud music library session has expired and that i need to log back in using my apple ID password when ever i open up iTunes. I never selected iCloud music library and no for some reason I'm constantly being asking to log back in. Even more annoying when ever i click on my music it takes another 30 mins because its loading my iCloud music library. Any help would be appreciated as i can't seem to turn it off as there is nothing preferences (unless I'm not looking correctly) even related to my iCloud music library.


Cheers


 


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OS X Yosemite (10.10.3), null

Posted on Nov 13, 2015 11:40 PM

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carrie14x

Q: iCloud Music Library

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  • Helpful answers

  • by Jimzgoldfinch,

    Jimzgoldfinch Jimzgoldfinch Nov 13, 2015 11:42 PM in response to carrie14x
    Level 6 (9,105 points)
    iTunes
    Nov 13, 2015 11:42 PM in response to carrie14x

    HI,

    You often get this message when you have no internet connection. The iTunes screenshot show cloud with thunderbolt - top right - indicates not connection to iTunes Store.

     

    PS your first screen shot shows your Apple ID. I have asked moderators to remove this.

     

    Jim

  • by rob.francis,

    rob.francis rob.francis Nov 14, 2015 3:11 AM in response to Jimzgoldfinch
    Level 1 (0 points)
    Nov 14, 2015 3:11 AM in response to Jimzgoldfinch

    I'm having the same issue in V12.3.1. 

     

    The lightning bolt in the cloud symbol only notifies you that you're not signed in - if you do sign in to your iTunes account it spends the next 30-60 minutes 'loading iCloud Music Library...' as per Carrie's screenshot above then nothing happens; you have no access to your own stored music or iCloud music (if you've been foolish enough to use Apple Music or iCloud Music).

     

    Does anyone have any idea on how to turn this feature off completely, the check box in preferences has gone from this version?

  • by rob.francis,

    rob.francis rob.francis Nov 14, 2015 3:58 AM in response to rob.francis
    Level 1 (0 points)
    Nov 14, 2015 3:58 AM in response to rob.francis

    Sorted!

     

    Open iTunes, cancel the iCloud Music login message and select Store from the menu bar and 'deauthorise this computer' close iTunes completely then reopen and again in the Store menu select 'authorise this computer'.  close iTunes then reopen it and it should now work as you want it to.

     

    Carrie, I hope this works for you too!

  • by Jimzgoldfinch,

    Jimzgoldfinch Jimzgoldfinch Nov 14, 2015 4:26 AM in response to rob.francis
    Level 6 (9,105 points)
    iTunes
    Nov 14, 2015 4:26 AM in response to rob.francis

    rob.francis wrote:

     

    The lightning bolt in the cloud symbol only notifies you that you're not signed in - if you do sign in to your iTunes account it spends the next 30-60 minutes 'loading iCloud Music Library...' as per Carrie's screenshot above then nothing happens; you have no access to your own stored music or iCloud music (if you've been foolish enough to use Apple Music or iCloud Music).

    Not true: This icon means that your iCloud Music Library is inaccessible. There might be a connection issue between iTunes and the iTunes Store, or you might have too many items saved to iCloud Music Library*. You also might notice that your songs appear in light gray text. Why is it foolish to use Apple music? The OP is using Apple music!!

     

    Clicking on thunderbolt icon often corrects the connection.

     

    Jim