iCloud Music Library

HI,

You often get this message when you have no internet connection. The iTunes screenshot show cloud with thunderbolt - top right - indicates not connection to iTunes Store.

PS your first screen shot shows your Apple ID. I have asked moderators to remove this.

Jim

I'm having the same issue in V12.3.1.

The lightning bolt in the cloud symbol only notifies you that you're not signed in - if you do sign in to your iTunes account it spends the next 30-60 minutes 'loading iCloud Music Library...' as per Carrie's screenshot above then nothing happens; you have no access to your own stored music or iCloud music (if you've been foolish enough to use Apple Music or iCloud Music).

Does anyone have any idea on how to turn this feature off completely, the check box in preferences has gone from this version?

Sorted!

Open iTunes, cancel the iCloud Music login message and select Store from the menu bar and 'deauthorise this computer' close iTunes completely then reopen and again in the Store menu select 'authorise this computer'. close iTunes then reopen it and it should now work as you want it to.

Carrie, I hope this works for you too!

rob.francis wrote:

The lightning bolt in the cloud symbol only notifies you that you're not signed in - if you do sign in to your iTunes account it spends the next 30-60 minutes 'loading iCloud Music Library...' as per Carrie's screenshot above then nothing happens; you have no access to your own stored music or iCloud music (if you've been foolish enough to use Apple Music or iCloud Music).

Not true: This icon means that your iCloud Music Library is inaccessible. There might be a connection issue between iTunes and the iTunes Store, or you might have too many items saved to iCloud Music Library*. You also might notice that your songs appear in light gray text. Why is it foolish to use Apple music? The OP is using Apple music!!

Clicking on thunderbolt icon often corrects the connection.

Jim