Q: touch 2 modell MB531FD want to updat from 2.2.1 HOW? need help
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Nov 15, 2015 6:18 AMby sterling r,Hey there sakisevia,
It sounds like you are unable to update your iPod Touch using iTunes because you keep getting error code 1. I would start with the troubleshooting in the following article:
Resolve iOS update and restore errors in iTunes
https://support.apple.com/en-us/HT201210
If the issue persists then next you should use the troubleshooting in the following article that has info about that error code specifically:
Get help with iOS update and restore errors
https://support.apple.com/en-us/HT204770
Check for hardware issues
Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Your device or computer might have a hardware issue that stops the update or restore from completing.
- Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
- Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
- Make sure that your security software and settings are allowing communication between your device and update servers.
- If you still see the error message when you update or restore, contact Apple support.
If you still see the error message, check for outdated or modified software.
Thank you for using Apple Support Communities.
