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Helpful answers
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Nov 15, 2015 8:35 AM in response to DevikaLoveby mario49,Hi DevikaLove,
Thank you for using Apple Support Communities. Based on what you stated, it seems you preordered an album but are not able to download certain content. I would recommend you read this article, it may be able to help troubleshoot the issue.
About iTunes Store pre-orders - Apple Support
You can also use the Check for Available Downloads feature in iTunes on your computer (Store > Check for Available Downloads) to download your pre-order.
Cheers
