tbross1970
Level 1 (5 points)
iPad

Q: Can't see music from my iPhone in iTunes

Hi,

I am able to see my complete library on my iPhone. When I connect my iPhone to iTunes however, I only see a handful of songs that I manually transferred to my phone at a previous date. Does anyone out there have an explanation for this?

 

Thanks,

Todd

iPhone 6, OS X El Capitan (10.11.1), null

Posted on Nov 14, 2015 2:55 AM

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tbross1970

Q: Can't see music from my iPhone in iTunes

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  • by joe_7399,

    joe_7399 joe_7399 Nov 15, 2015 10:56 AM in response to tbross1970
    Community Specialists
    Nov 15, 2015 10:56 AM in response to tbross1970

    Hello tbross1970,

     

    Thanks for using the Apple Support Communities!

     

    I understand that you are not seeing all of your music in your iTunes library when you do see it on your iPhone. This could be because this music isn’t actually in your computer’s iTunes library. 

     

    If the music was purchased from iTunes, you have a couple of different ways to get this content into your iTunes library. You can download all of your past purchases directly from within iTunes or you can transfer your purchases from the iPhone to the computer. The link below explain each process. 

     

    Redownload or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer - Apple Support

     

    Cheers!

  • by tbross1970,

    tbross1970 tbross1970 Nov 15, 2015 11:31 AM in response to joe_7399
    Level 1 (5 points)
    iPad
    Nov 15, 2015 11:31 AM in response to joe_7399

    THanks for your reply, but this still did not work.

  • by joe_7399,

    joe_7399 joe_7399 Nov 15, 2015 12:05 PM in response to tbross1970
    Community Specialists
    Nov 15, 2015 12:05 PM in response to tbross1970

    Hey tbross1970, 

     

    Thanks for replying and letting us know that you are still having the issue. What part is not working? Dif you try to transfer your purchases? Did you try to download them to your iTunes library? If you tried to download your purchases to your iTunes library from iTunes, did the downloads not work? Did you see all of your purchases? Is the content you're trying to get into your iTunes library purchased from iTunes? 

     

    Looking forward to hearing back so we can continue to try and help,