Q: iPhone 6 Can't Scan Fingers
A few days ago I recieved an iPhone 6. It is 64 gb and I updated to iOS 9.1. I was very excited to use the fingerprint scanner to unlock it. However, every time I scan my finger(s) it gets to the last step of the first part and then says "Fingerprintbcannot be read, try a different finger".
So far, I haves tried about 40 times and it has worked twice but after it says it is ready, the lock screen will not accept it. I have tried 3 different fingers and made sure that each finger and the home button were clean and dry for each scan.
As I said before, it usually makes it to the last step of the first part before it asked for you to adjust the grip. Also, every single time on the 4th scan it says, please don't move between scans, even though I did not and it has never said that besides the 4th scan.
Any help or suggestions would be greatly appreciated!
iPhone 6, iOS 9.1
Posted on Nov 14, 2015 7:06 AM
